Senior Events Manager

JW Marriott, part of Marriott International's luxury portfolio, represents a premier collection of more than 100 beautiful properties located in gateway cities and distinctive resort locations worldwide. As a luxury hospitality brand, JW Marriott is devoted to exceeding guest expectations by blending timeless elegance with modern convenience and genuine, heartfelt service. The brand prides itself on fostering a positive work environment where associates are treated with respect and given opportunities for professional growth. JW Marriott emphasizes holistic well-being and camaraderie, ensuring that its team members feel supported and inspired to deliver exceptional experiences. Marriott International, the parent company, is a global hospitality leader committed to diversity, inclusion, and equal opportunity employment. Marriott Hotels strive to innovate in hospitality excellence globally, continually improving its services to maintain its reputation as a world-class lodging provider.

The Event Manager role at JW Marriott offers a dynamic career opportunity for a dedicated, experienced professional in the event management and hospitality industry. Primarily based at the prestigious property located at 1221 22nd St NW, Washington, DC, this full-time position requires working onsite to coordinate and manage complex events with precision and excellence. The role entails preparing all event documentation, liaising with sales teams, property departments, and customers to ensure seamless execution of events throughout all phases, including pre-event, event, and post-event activities. A key aspect of the position is to facilitate smooth transitions from sales to service and back, recognizing opportunities for revenue enhancement through up-selling and creative event enhancements. This role also demands strong leadership as it supports and occasionally acts on behalf of the Director of Event Management or Planning and Operations.

Key responsibilities include managing customer budgets to maximize profitability, forecasting group room blocks and event-related revenues such as catering and audio-visual services, and handling billing reviews. The Event Manager plays a critical role in customer relations, ensuring continuous engagement and exceptional service delivery. This involves greeting and communicating with clients, managing guest feedback, resolving complaints, and setting a positive example for guest relations. The job involves leading pre- and post-event meetings, overseeing all operational challenges and solutions, and coordinating with internal teams and external customers to uphold the highest standards and policies.

This position offers an annual salary range between $78,000 and $99,000, with bonus eligibility. The successful candidate will enjoy numerous benefits typical of a leading hospitality company, alongside a vibrant work culture that embraces diversity and innovation. JW Marriott's commitment to being an equal opportunity employer ensures an inclusive environment that values the unique backgrounds and experiences of all employees. Joining JW Marriott means becoming part of a global team dedicated to the art of wonderful hospitality, fostering an atmosphere where you can do your best work, find your purpose, belong to a supportive network, and become the best version of yourself.