Senior Events Manager

Marriott International is a globally renowned hospitality leader, famous for delivering exceptional service and memorable experiences to guests worldwide. As a leading hotel and resort company, Marriott operates a broad portfolio of properties that cater to leisure, business, and event travelers seeking high levels of comfort, luxury, and professional service. Committed to diversity, inclusion, and equity, Marriott embraces the unique backgrounds and talents of its associates and fosters an environment where every employee feels respected and valued. Marriott actively cultivates an atmosphere of opportunity and growth, striving to provide employees with rewarding career paths and ongoing professional development.

This role is for an Event Manager at Marriott International, focusing on ensuring exceptional execution of large and complex events hosted at the property. The Event Manager acts as the primary contact for clients from the time their event files are handed over from the sales team, through the entire event planning and execution phases, and post-event follow-up. The position requires seamless collaboration with sales, property departments, and clients to uphold Marriott’s commitment to delivering consistent, high-level service.

The Event Manager’s primary responsibilities include preparing all necessary event documentation, coordinating logistics, managing customer budgets, maximizing revenue opportunities through strategic up-selling and offering event enhancements, and resolving operational challenges proactively. They lead pre- and post-event meetings, manage group room blocks and meeting spaces, oversee event profitability, and ensure adherence to company standards and policies. This individual must maintain a strong presence throughout the event process to guarantee client satisfaction. Acting as the liaison between sales and service teams, the Event Manager supports the Director of Event Management or Director of Event Planning and Operations in their absence, reflecting a leadership role within the event management team. This position demands exemplary customer service skills, adept problem-solving abilities, and a keen eye for operational excellence.

Candidates for this role typically have either a high school diploma or GED with a minimum of two years’ experience in event management or a related professional area, or alternatively, hold a two-year degree in Hotel and Restaurant Management, Hospitality, Business Administration, or a related major, without work experience required. This versatility in educational and experiential backgrounds speaks to Marriott’s commitment to accessible career opportunities. The position involves a dynamic blend of operational, sales, and customer relations duties that collectively ensure the success of property events. The Event Manager’s role is fundamental in driving event revenue forecasts, enhancing service performance, and ultimately contributing to Marriott International’s reputation as a premier hospitality provider globally.