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Job Overview
Employment Type
Full-time
Compensation
Salary
Range $83,000.00 - $110,000.00
Work Schedule
Standard Hours
Benefits
Health Insurance
Dental Insurance
Paid Time Off
401(k) Plan
Employee stock purchase plan
Life insurance
Travel Discounts
Paid parental leave
Tuition Assistance
Flexible spending account
Job Description
Marriott International, a global leader in the hospitality industry, is renowned for its commitment to service excellence, innovative guest experiences, and outstanding workplace culture. With a vast portfolio of hotels and resorts across the globe, Marriott emphasizes the creation of memorable moments for its guests while fostering a thriving professional environment for its associates. The Westin brand, a part of Marriott International, is dedicated to wellness and well-being, positioning itself as the preeminent wellness brand in hospitality. This dedication to guest health and rejuvenation aligns perfectly with Westin’s mission to empower travelers to be the best version of themselves during... Show More
Job Requirements
- High school diploma or GED
- 2 years experience in event management or related field
- Or 2-year degree in Hotel and Restaurant Management, Hospitality, Business Administration, or related major
- Strong communication skills
- Ability to work collaboratively
- Detail-oriented
- Proficiency with event management software
- Ability to manage budgets and forecasts
- Flexibility to work varied hours during events
Job Qualifications
- High school diploma or GED with 2 years event management experience
- Or 2-year degree in Hotel and Restaurant Management, Hospitality, Business Administration, or related field with no experience required
- Strong organizational and communication skills
- Ability to manage complex event logistics
- Proficiency in budgeting and financial forecasting
- Excellent customer service and problem-solving skills
- Ability to lead teams and coordinate multiple departments
Job Duties
- Prepare all event documentation
- Coordinate with sales, property departments, and customers
- Lead pre-event and post-event meetings
- Manage customer budgets and maximize revenue
- Oversee customer experiences from turnover through post-event phase
- Manage group room blocks and meeting spaces
- Up-sell products and services
- Participate in customer site inspections
- Act as liaison between sales and customers
- Manage revenue and profitability of events
- Forecast group sleeping rooms and event revenue
- Review billing and payments with clients
- Interact with guests to obtain feedback
- Handle guest problems and complaints
- Communicate event details with internal and external stakeholders
- Celebrate team contributions
Job Criteria
Experience
Mid Level (3-7 years)
Job Location
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