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Job Overview
Employment Type
Full-time
Compensation
Salary
Range $94,000.00 - $125,000.00
Work Schedule
Standard Hours
Benefits
Health Insurance
Dental Insurance
Paid Time Off
Retirement Plan
bonus eligibility
Career development opportunities
Employee Discounts
Job Description
Gaylord Pacific Resort & Convention Center, located at 1000 H St, Chula Vista, California, is a premier destination for conferences, conventions, and events. This expansive resort & convention center is part of the renowned Gaylord Hotels portfolio under Marriott International, recognized for delivering exceptional hospitality and unparalleled guest experiences. Catering to a diverse range of events from corporate meetings to large-scale conventions, the property prides itself on blending innovation with luxury to meet and exceed client expectations. The resort offers extensive function space, modern amenities, and a team of dedicated professionals committed to creating memorable experiences for their guests. As... Show More
Job Requirements
- High school diploma or GED
- Minimum 6 years experience in event management, food and beverage, sales, marketing or related area
- Or bachelor’s degree in Hotel and Restaurant Management, Hospitality, Business Administration or related major
- Minimum 3 years experience in event management or related area
- Strong communication skills
- Proficiency in event planning and coordination
- Ability to manage multiple projects and deadlines
- Knowledge of sales and catering software
- Leadership and mentoring capabilities
- Ability to work under pressure and resolve conflicts
- Commitment to EEO and AA policies
- Ability to provide coaching and counseling to employees.
Job Qualifications
- High school diploma or GED with 6 years experience in event management, food and beverage, sales or marketing, or related professional area
- Bachelor’s degree in Hotel and Restaurant Management, Hospitality, Business Administration, or related major with 3 years experience in event management or related area
- Proven ability to manage complex events and client relations
- Strong familiarity with sales and catering systems
- Excellent communication and interpersonal skills
- Experience in staff training and development
- Ability to forecast revenues and manage budgets
- Knowledge of current trends in the convention and meeting industry
- Skills in conflict resolution and team leadership.
Job Duties
- Manage and coordinate Convention Services activities associated with planning, supervising and executing events for complex and high touch convention groups
- Plan and develop programs, agendas, and services according to client requirements
- Communicate all group specifications and history to the appropriate operational departments and ensure implementation
- Forecast group revenues accurately according to established guidelines
- Promote the proper use of function space, exhibit hall, and overall event space
- Maximize group revenue by referring available goods, services, attractions, and subcontractors
- Assist with training and development initiatives for Convention Services staff
- Oversee contracted group room blocks including cutoffs and attrition
- Create external communications including contract addendums, introductory letters, and tentative event schedules
- Host planning meetings, site inspections, and pre-convention meetings
- Promote client satisfaction through smooth execution of assigned conventions
- Provide constructive coaching and counseling to employees
- Manage group or interpersonal conflict situations
- Develop and manage hourly employees
- Adhere to EEO and AA policies.
Job Criteria
Experience
Mid Level (3-7 years)
Job Location
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