Senior Event Services Technician - Audio Visual, Event Technology

Denu Hotel & Spa in Phoenix, AZ, is a premier luxury destination renowned for its sophisticated ambiance where modern design, personalized wellness, and thoughtfully curated experiences blend seamlessly to create unforgettable stays for every guest. This elegant establishment offers guests a unique sanctuary combining premium hospitality with upscale amenities, ensuring each visit is both comfortable and memorable. Denu Hotel & Spa prides itself on delivering exceptional service standards consistent with its elevated brand reputation in the competitive hospitality market of Phoenix.\n\nThe role of Senior Event Services Technician at Denu Hotel & Spa is an integral position within Pinnacle Live, the hotel’s in-house premium AV and event production outfit. Pinnacle Live is known for its excellence in event technology services spanning North America, focusing on delivering state-of-the-art audio-visual solutions with a personalized human touch. This position embodies the company's dedication to excellence, innovation, and superior client service. The Senior Event Services Technician is primarily responsible for supporting sophisticated event operations that require intermediate to advanced technological expertise in a dynamic hospitality environment. This technician plays an essential leadership role by managing floor operations including set-ups, strikes, equipment operation, and troubleshooting to ensure flawless execution of events. In addition to technical responsibilities, this role emphasizes client engagement, providing timely communication and seamless service to exceed guest expectations. With opportunities to mentor other team members, the Senior Technician fosters a culture of continuous learning and technical growth within the team. The position demands a detail-oriented professional who thrives in a fast-paced setting, demonstrating initiative, ownership of their craft, and commitment to the highest standards of customer service. This is a full-time role offering the chance to be part of an elite team that is shaping the future of event technology solutions in high-end hospitality venues. The Senior Event Services Technician will also have access to competitive benefits including paid time off, comprehensive insurances, and a 401k plan. Denu Hotel & Spa and Pinnacle Live champion diversity, equity, and inclusion, welcoming candidates who bring their unique talents to contribute to an inclusive and collaborative workplace culture.