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Job Overview
Employment Type
Full-time
Compensation
Salary
Range $80,000.00 - $85,000.00
Work Schedule
Flexible
Day Shifts
Weekend Shifts
Benefits
Medical
Dental
Vision
Life Insurance/ AD
Disability insurance
Retirement Plan
Paid Time Off
holiday time off
Associate Shopping Program
Health and wellness programs
Discount Marketplace
Identity Theft Protection
Pet insurance
Commuter Benefits
Employee assistance program
Flexible Spending Accounts (FSAs)
Paid parental leave
Personal Leave
Job Description
Rapport is a specialized division of FLIK Hospitality Group, a leader in hospitality management and services, and a member of Compass Group USA. Focused on all aspects of guest and employee services, meeting and event planning, and conference center management, Rapport offers a distinctive approach to hospitality careers by avoiding temporary contracts and investing in long-term career development. Unlike recruitment agencies, Rapport emphasizes a direct employment relationship to provide ambassadors with comprehensive benefits, continuous training, and growth opportunities. The company fosters a collaborative, inclusive global community, encouraging ambassadors to share ideas and advance professionally while enjoying a workplace culture that... Show More
Job Requirements
- Bachelor’s degree in Hospitality, Event Management, or related field preferred
- 5+ years of event planning experience, preferably in a venue, hotel, or hospitality environment
- Proven experience managing complex events and multiple priorities simultaneously
- Strong leadership, communication, and organizational skills
- Proficiency in event management software, CRM systems, and Microsoft Office
- Ability to work evenings, weekends, and holidays as required by event schedules
Job Qualifications
- 5+ years of event planning experience, preferably in a venue, hotel, or hospitality environment
- Proven experience managing complex events and multiple priorities simultaneously
- Strong leadership, communication, and organizational skills
- High attention to detail with a proactive, solution-oriented mindset
- Proficiency in event management software, CRM systems, and Microsoft Office
- Ability to work evenings, weekends, and holidays as required by event schedules
- Bachelor’s degree in Hospitality, Event Management, or related field preferred
- Experience in a conference center, catering hall, or multi-space venue preferred
- Knowledge of BEOs, floor plans, and operational logistics preferred
Job Duties
- Manage all phases of event planning from initial inquiry through post-event follow-up
- Lead planning for large-scale, high-revenue, and complex events
- Develop detailed event timelines, floor plans, BEOs, Run of Shows and Catering Proposals
- Conduct client site visits, planning meetings, and final walk-throughs
- Oversee on-site event execution to ensure flawless delivery and guest satisfaction
- Serve as primary point of contact for assigned clients
- Build strong client relationships and provide expert guidance throughout the planning process
- Coordinate with vendors including catering, multimedia, décor, rentals, and entertainment
- Negotiate vendor needs within venue guidelines and budgets
- Act as a mentor and resource for junior planners and coordinators
- Assist with training, onboarding, and best-practice development
- Collaborate with operations, culinary, and facilities teams to ensure alignment
- Provide on-site leadership during events and assist with staffing oversight
- Ensure events comply with venue policies, safety regulations, and local codes
- Monitor event budgets and final billing
- Identify opportunities for upselling and enhancing the guest experience
- Participate in process improvement and workflow optimization
Job Criteria
Experience
Expert Level (7+ years)
Job Location
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