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Senior Event Operations Manager

Job Overview

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Employment Type

Full-time
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Work Schedule

Standard Hours
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Benefits

Medical insurance
Dental Insurance
Vision Insurance
Paid parental leave
short-term disability
Mental health care
Referral bonuses
Paid Time Off
Tuition Reimbursement
401(k)

Job Description

White Lodging is a distinguished family-owned hospitality company known for its multi-brand, multi-segment operation of premium hotels, scratch-made restaurants, and award-winning rooftops in vibrant urban markets. Named after our founder Bruce White, the company has grown to become one of the largest privately held hospitality firms in the United States, focusing exclusively on the development, ownership, and operation of market-leading luxury lifestyle hotels. Our portfolio boasts over 50 high-end urban hotels under prestigious brands such as Marriott, IHG (including Kimpton), Hyatt, and Hilton. We operate in key metropolitan areas like Indianapolis, Austin, Louisville, Chicago, Denver, San Antonio, Nashville, and Charlotte,... Show More

Job Requirements

  • Education level not specified
  • Previous experience in event operations or hospitality preferred
  • Strong interpersonal and communication skills required
  • Ability to manage and lead teams
  • Adaptability to dynamic work environments
  • Problem-solving skills
  • Availability to work flexible hours including weekends and evenings

Job Qualifications

  • Passion for service with a positive, can-do attitude
  • Interest in training and developing future leaders
  • Excellent communication and listening skills
  • Ability to creatively problem solve and deliver results
  • Leadership or supervisory experience preferred
  • Ability to work in a fast-paced environment and adapt to any situation

Job Duties

  • Act as the liaison between sales and the customer throughout the event process
  • Identify operational challenges associated with the group and help to solve them
  • Lead pre-event and post-event meetings
  • Focus on guest satisfaction throughout the life cycle of the event
  • Supervise and train banquet associates to ensure high level of service
  • Perform other reasonable duties as assigned

Job Criteria

Experience

Mid Level (3-7 years)


Job Location

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