Senior Event Manager - The Roosevelt New Orleans, A Waldorf Astoria Resort

The Roosevelt New Orleans, a renowned Waldorf Astoria property, stands as a beacon of luxury and Southern charm in the heart of New Orleans. This historic hotel blends world-class service with the rich heritage of Southern hospitality, creating an unmatched experience for guests. Located near the vibrant French Quarter and within walking distance of iconic attractions such as Jackson Square, Bourbon Street, and the Arts & Warehouse District, The Roosevelt offers an exceptional setting that combines historic grandeur with modern conveniences. With 504 exquisitely appointed rooms, over 60,000 square feet of meeting space, and five diverse food and beverage outlets including two restaurants, a café, a seasonal rooftop bar, and in-room dining, it caters to a wide spectrum of guest needs, whether leisure or business.

Joining The Roosevelt team means becoming part of a legacy that values high standards, elegance, and immersive guest experiences. As a Senior Event Manager, your role is integral to maintaining and elevating this legacy. This position is perfect for a motivated hospitality professional eager to advance their career in catering and events within a prestigious luxury hotel environment. The Senior Event Manager is responsible for overseeing the complex coordination and flawless execution of events, ensuring every detail reflects the hotel’s commitment to quality and exceptional service.

In this role, you will be the linchpin connecting sales, hotel departments, and clients throughout the lifecycle of an event. From pre-event planning through execution and post-event follow-up, your expertise will ensure seamless communication and service delivery. Your ability to identify upselling opportunities and enhance event offerings will directly impact revenue growth, while your talent for fostering strong client relationships will ensure repeat business and high satisfaction rates.

This position demands exceptional organizational skills, problem-solving abilities, and a customer-focused mindset. You will manage event documentation meticulously, prioritize duties effectively, and maintain constant communication with internal teams and external clients. Your leadership will be critical in guiding team members to deliver consistent, high-level service and in stepping into senior leadership roles as necessary.

The ideal candidate for this Senior Event Manager role possesses a bachelor’s degree and preferably holds a CMP certification. You should have at least two years of hospitality management experience with demonstrated skills in managing small teams and overseeing complex events. Familiarity with hotel property management systems such as Delphi.fdc is advantageous. Beyond qualifications, Hilton values core principles such as hospitality, integrity, leadership, teamwork, ownership, and a proactive approach to making an impact.

As part of Hilton, you will benefit from a supportive and award-winning workplace culture celebrated for excellence and inclusion. Hilton offers exceptional team member benefits including incredible travel perks, stock purchase programs, paid parental leave, caregiving support, mental health resources, generous paid time off, and comprehensive health and welfare benefits. Embrace a fulfilling career with The Roosevelt that not only nurtures your professional growth but also supports your personal wellbeing, making every day meaningful and every stay magical.