Senior Event Manager - Signia by Hilton San Jose

Signia by Hilton San Jose is a prestigious Hilton-managed hotel located in the vibrant heart of San Jose, California. This upscale property boasts 541 beautifully appointed guest rooms and over 55,000 square feet of versatile meeting and event space, making it an ideal destination for conferences, social gatherings, and large-scale citywide events. Situated near major universities and the San Jose Convention Center, Signia by Hilton San Jose combines convenience with luxury to provide an exceptional hospitality experience for both business and leisure travelers. The establishment prides itself on delivering world-class service through elevated experiences that reflect the high standards and reputation of the Hilton brand.

The opportunity available at Signia by Hilton San Jose is for a Senior Event Manager, a critical leadership role within the hotel’s events and catering department. This position is designed for a passionate and experienced professional who can skillfully plan, detail, and execute exceptional group and social events. The Senior Event Manager will ensure that every event under their supervision surpasses guest expectations, maintaining the hotel’s reputation for excellence and contributing to its financial success. The role offers a competitive base salary ranging from $82,000 to $92,000, with opportunities for quarterly bonuses based on performance and achievement of business objectives.

As a Senior Event Manager, you will be the primary liaison during the event execution process, coordinating closely with sales teams, hotel departments, and clients to ensure seamless service throughout the pre-event, event, and post-event phases. You will manage complex events, ensuring smooth communication and transitions between sales and service teams to maximize guest satisfaction and operational efficiency. The role requires a proactive approach to upselling and enhancing event offerings to increase revenue, as well as excellent problem-solving and negotiation skills to handle conflicts and resolve any issues that arise. Your responsibilities will also include organizing priorities, maintaining client relationships, providing guidance and coaching to team members, and supporting the Director of Catering and Events as needed.

In addition to your operational duties, this role involves participation in customer site inspections and assisting with the sales process, providing expert input to enhance client experience. Hilton offers a strong incentive program for Sales, Catering, and Events teams, including a Short-Term Incentive Plan with quarterly bonuses that reward contributions to the company’s financial success. This ensures that your efforts are recognized and rewarded in alignment with the hotel’s goals.

Signia by Hilton San Jose is committed to supporting the wellbeing of its team members with a comprehensive benefits package. These benefits include access to pay via DailyPay, comprehensive medical insurance coverage for employees and their families, and mental health resources such as an Employee Assistance Program. The hotel also provides best-in-class paid time off policies, travel discounts through the Go Hilton program, parental leave, and educational opportunities through partnerships with Guild Education, offering access to college degrees and professional certifications. Additional benefits include a 401K plan with company match, employee stock purchase programs, career growth and development opportunities, team member resource groups, and recognition and reward programs. These initiatives reflect Hilton’s dedication to creating a diverse, inclusive, and supportive workplace where employees can thrive personally and professionally.