Senior Event Manager- Logistics

Gaylord Hotels, a distinguished brand within the Marriott International portfolio, epitomizes excellence in the hospitality and event management industry. With a revered reputation for delivering extraordinary meeting and event experiences, Gaylord Hotels offers guests immersive environments filled with creativity, entrepreneurial spirit, and heartfelt service. As part of Marriott International, the world leader in lodging, Gaylord Hotels provides not only exceptional facilities but also a culture committed to inclusion, diversity, and growth for its employees. The company actively fosters an environment where all associates feel welcomed and valued, recognizing the strength in diverse backgrounds and perspectives. Dedicated to equal opportunity, Gaylord Hotels endorses policies that encourage fair treatment, non-discrimination, and professional development across all levels of employment.

This career opportunity is for a Management position in the Convention Services department at the Gaylord located at 1000 H St, Chula Vista, California. It is a full-time role offering a competitive annual salary range between $92,000 and $120,000, inclusive of eligibility for a performance-based bonus as well as a $5,000 sign-on bonus. Additionally, the company provides relocation assistance to ensure a smooth transition for new hires. The role is integral to the smooth operation of all conventions, functions, and events held at the property, providing comprehensive support directly to the Assistant Director of Convention Services.

As a Manager in Convention Services, you will be responsible for managing and coordinating complex and high-touch events, focusing on client satisfaction, revenue maximization, and operational efficiency. You will oversee the planning, negotiation, and execution of events, working closely with sales, catering, and other operational departments to ensure all client specifications are met accurately. The position involves forecasting group revenues, managing contracted room blocks, and facilitating communications such as contract addendums, event schedules, and introductory materials. Additionally, you will be responsible for leading planning meetings, site inspections, and pre-convention sessions, all designed to promote seamless event execution measured by client feedback and survey data.

Beyond operational management, this position also emphasizes leadership in employee development, including training, coaching, motivation, and conflict resolution. You will help cultivate a positive and productive workplace culture where employees are empowered, engaged, and aligned with organizational goals. Adhering to Equal Employment Opportunity and Affirmative Action policies is a fundamental part of this role, ensuring that all activities and human resources practices promote fairness and compliance with applicable laws. Working at Gaylord Hotels means joining a team of dedicated STARs who exemplify big-hearted service and creativity, with opportunities for career advancement and the chance to engage with a dynamic and supportive global hospitality community.