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Job Overview
Employment Type
Full-time
Compensation
Salary
Range $68,000.00 - $85,000.00
Work Schedule
Flexible
Benefits
competitive salary
Incentive eligibility
Health Insurance
Vision Insurance
Dental Insurance
Paid Time Off
Paid holidays
Paid sick leave
401(k)
employer match
Short term disability insurance
long term disability insurance
basic life insurance
voluntary life insurance
Paid certification
Paid industry memberships
Job Description
Cohera is a prominent company located in Las Vegas, NV, specializing in delivering exceptional event management services within the Destination Management Company (DMC) industry. Known for its commitment to excellence, Cohera operates in a dynamic hospitality environment, providing comprehensive event planning, execution, and client management services. The company prides itself on offering innovative, high-touch programs that consistently meet or exceed client expectations while maintaining profitability and operational efficiency. Cohera's reputation is built on professionalism, integrity, and a dedication to quality service, which makes it a trusted partner for clients seeking memorable and well-organized events in diverse destination locations.
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Job Requirements
- Bachelor's degree or equivalent experience in hospitality, event management or related field
- Eight or more years of progressive event management experience
- Four years of event management experience in the DMC industry
- Proven ability managing large-scale, multi-million-dollar events and client portfolios
- Deep understanding of DMC industry operations and client lifecycle
- Expert knowledge of budgeting and profitability analysis
- Exceptional leadership and team development skills
- Advanced contract negotiation and vendor management skills
- Strong communication and interpersonal abilities
- Strategic thinking and executive-level presentation skills
- High proficiency in multitasking and decision-making under ambiguity
- Skilled relationship-building with clients, vendors and internal stakeholders
- Ability to travel by vehicle or airplane
- Advanced skills in Microsoft Office and CRM software
- Ability to work independently and as part of a team
Job Qualifications
- Bachelor's degree or equivalent experience in hospitality, event management or related field
- Eight or more years of progressive event management experience in a DMC, agency, or hospitality environment
- Four years of event management experience specifically in the DMC industry
- Proven track record managing multi-million-dollar, multi-day events and client portfolios
- Deep understanding of the DMC industry, large-scale event operations, and client lifecycle
- Expert knowledge of budgeting, forecasting, and profitability analysis
- Exceptional leadership, coaching, and team development skills
- Advanced understanding of contract negotiation and vendor management
- Exceptional communication and interpersonal skills
- Strategic thinker with ability to translate vision into actionable plans
- Strong executive-level communication and presentation abilities
- High proficiency in multitasking, decision-making, and navigating ambiguity
- Skilled in relationship-building with clients, vendors, and internal stakeholders
- Solutions-oriented with ability to work independently and as part of a team
- Ability to travel to other company office locations by vehicle or airplane
- Advanced proficiency in Microsoft Office Suite and adaptability to CRM and other software such as Salesforce and Dayforce.
Job Duties
- Lead all phases of event management including contracting, planning, budgeting, logistics, and on-site execution for assigned programs including high-touch clients and large-scale programs
- Serve as the primary point of contact for clients throughout the planning process and maintain an open line of communication during program dates and client presence in destination
- Ensure program details meet client expectations while adhering to budgets, timelines, and company standards
- Conduct assigned program operational site inspections, planning visits, and walkthroughs
- Be onsite during program duration and maintain flexibility and open communication with clients
- Manage the production of all program materials including diagrams, manifests, run-of-show documents, schedules, permitting and vendor confirmations
- Ensure programs meet profitability targets by tracking costs, managing the profit and loss, and maintaining or growing profit margin from initial contract
- Oversee billing in collaboration with the Program Financial Manager
- Build and maintain strong client relationships through clear communication, professionalism, and problem-solving
- Support the client experience from contracting through post-event follow-up ensuring satisfaction and repeat business
- Identify and sell to client potential upsell opportunities increasing profit margin and providing added value as destination expert
- Send thank you emails and complete post-program checklist including post event surveys and post-conferences
- Collaborate with Sales, Strategic Accounts, Design, Design Studio, and Vendors for successful program delivery
- Communicate with local leadership and teams on event success and advise on best practices
- Communicate with SAT leads key program planning milestones and preparations
- Support departmental goals through cross-functional communication and alignment
- Participate in weekly event management meetings and internal planning sessions
- Work with Event Staffing Coordinator to manage field staff assignments
- Assist across destinations or travel to support operations as needed
- Provide guidance and mentorship to Event Coordinators, Senior Event Coordinators, and Event Managers
- Lead team meetings and trainings
- Support training efforts by sharing best practices and process knowledge
- Foster a respectful and supportive team environment reflecting company values
- Participate in industry and hospitality functions at least three times per year
- Participate and assist with familiarization trips and hotel partner team outings
- Oversee part-time Event Staff on projects and programs
- Manage vendor partners, negotiate contracts and ensure quality of services while maintaining profitability
- Maintain updated knowledge of venues, transportation, entertainment, restaurants and key program resources
- Develop and maintain professional communication with staff, vendors, industry partners and clients
- Conduct post-event debriefs and provide feedback on vendor performance
- Carry out responsibilities with honesty, integrity and focus on client satisfaction
- Work well in a fast-paced team environment and deliver quality service
- Act independently, make decisions and complete work within time parameters
- Generate innovative solutions to improve products and services
- Recognize challenges and develop creative solutions
- Respond quickly to changing circumstances and embrace new ideas
- Give and accept feedback constructively
- Fulfill client expectations and do what it takes to meet needs
- Perform any other duties as assigned.
Job Criteria
Experience
Expert Level (7+ years)
Job Location
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