Senior Event Manager - Hilton New Orleans Riverside

Hilton New Orleans Riverside is the largest hotel in New Orleans and one of the top revenue-generating hotels within the Hilton portfolio. Known for its prime location along the Mississippi River, the hotel offers guests premium accommodations and a range of amenities that contribute to its reputation as a premier event and hospitality destination. With over 1,200 guest rooms, multiple dining options, extensive meeting and event spaces, and a commitment to exceptional guest service, Hilton New Orleans Riverside stands out as a leader in the hospitality industry in the region. The hotel caters to business travelers, tourists, and event planners alike, hosting a diverse array of conferences, weddings, and social gatherings throughout the year. Hilton's dedication to fostering a supportive work environment combined with its focus on innovation and guest satisfaction creates an ideal setting for career growth and professional development.

The Senior Event Manager role at Hilton New Orleans Riverside is a critical position within the hotel's growing Events team. This full-time role offers the chance to take a lead in planning, coordinating, and executing outstanding group and social events that meet and exceed client expectations. The successful candidate will work closely with sales teams, various hotel departments, and clients to ensure seamless event execution from the initial planning stages through to post-event follow-up. This position specifically handles complex events, requiring a keen eye for detail, strong communication skills, and the ability to manage multiple priorities simultaneously. The role also emphasizes revenue maximization through upselling and enhancing event offerings, contributing directly to the hotel's financial success.

As Senior Event Manager, you will act as the primary contact for event planners on property, ensuring their experience is smooth and enjoyable from start to finish. You will organize and prioritize duties by developing detailed plans and goals, manage timely communications with clients through various channels, and build strong, lasting relationships by meeting client expectations. Your job systems knowledge, product expertise, and problem-solving skills will be essential in resolving conflicts, negotiating solutions, and ensuring high-quality service. Additionally, you may support or represent the Director of Catering and Events as needed, making this a role with leadership opportunities. Hilton offers a competitive Short-Term Incentive Plan (SIP) for the Catering & Events teams, which includes quarterly bonuses based on individual and team performance objectives. This role not only provides a rewarding career path but also places you at the heart of one of the most vibrant hospitality markets in the US, where every event creates memorable experiences for guests and clients alike.