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Job Overview
Employment Type
Full-time
Compensation
Salary
Range $60,000.00 - $70,000.00
Work Schedule
Flexible
Benefits
Daily Pay
Health care coverage options
Complimentary team member meals
401(k) plan and company match
Hilton stock purchase plan
Career growth and development
Paid Time Off
Job Description
Hilton Minneapolis is a premier hotel centrally located in downtown Minneapolis, perfectly connected via skyways to key landmarks such as the Minneapolis Convention Center and Orchestra Hall. This strategic location has made Hilton Minneapolis a crucial hub for hosting large events, conferences, and group business, attracting business and leisure travelers alike. As a Hilton corporate managed property, the hotel prides itself on delivering exceptional hospitality experiences and memorable stays, blending comfortable accommodations with outstanding services and facilities that cater to diverse client needs.
We are currently seeking an experienced Senior Event Manager to join our dynamic team. This ro... Show More
We are currently seeking an experienced Senior Event Manager to join our dynamic team. This ro... Show More
Job Requirements
- Minimum of 2+ years of experience in event management or conference services within hotels
- Experience managing large groups, complex rooming lists, payment methods, and events
- Flexible scheduling based on groups in house
Job Qualifications
- Minimum of 2+ years of experience in event management or conference services within hotels
- Experience managing large groups, complex rooming lists, payment methods, and events
- Knowledge of hotel property management systems, preferably Delphi.fdc
Job Duties
- Organize, plan and prioritize duties by developing plans and goals
- Timely communication to internal and external clients via telephone, email, written documents or in person
- Create and maintain relationships with clients to set and meet client expectations and deliver on those expectations
- Demonstrate knowledge of job systems, products, systems, and processes
- Resolve conflicts and negotiate with others while handling complaints, settling disputes, and resolving grievances and conflicts
- Sell and influence both internal and external clients
- Make decisions and solve problems by analyzing and evaluating issues and determining the best solution
- Ensure high quality service by communicating and assisting others to understand guest needs, providing direction and guidance, feedback and individual coaching when needed
- Participate in customer site inspections and assist with the sales process as necessary
- Perform other duties as necessary based on business needs
- Maintain regular attendance
Job Criteria
Experience
Expert Level (7+ years)
Job Location
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