Senior Event Manager

Renaissance Hotels, a part of Marriott International, is renowned for delivering exceptional hospitality experiences that immerse guests in the distinct culture and spirit of the neighborhoods they visit. Marriott International, a leading global hospitality company, emphasizes diversity, inclusivity, and the celebration of unique backgrounds among its associates. This commitment to fostering an inclusive environment reflects in its service excellence and innovative approach to hospitality. Renaissance Hotels embraces the adventurous spirit of modern travelers who seek to discover new cultures and create memorable stories during their stays. Located at 6677 Sea Harbor Dr, Orlando, Florida, Renaissance Hotels offers dynamic opportunities to hospitality professionals who are passionate about event management and guest services.

The Event Manager role at Renaissance Hotels is a critical management position responsible for the smooth planning and execution of complex property events. This full-time position offers an annual pay range from $77,000 to $99,000 and includes eligibility for bonuses, reflecting the importance Marriott International places on rewarding outstanding performance. This role ensures seamless coordination between sales, property departments, and customers throughout all phases of event management—from pre-event planning to post-event follow-up. Acting as the primary contact for event planners after sales turnover, the Event Manager is integral to delivering high-quality customer experiences and optimizing revenue generation through up-selling and event enhancements.

The role requires strong leadership and operational skills to manage customer budgets, oversee group room blocks, and coordinate meeting spaces efficiently. The Event Manager leads pre-event and post-event meetings, anticipating and solving challenges to meet customer needs while adhering strictly to company standards, policies, and procedures. Exceptional communication skills are crucial, as this position involves ongoing liaison between the sales team, customers, and various property departments to ensure event success and client satisfaction.

Furthermore, the Event Manager plays an essential role in maximizing profitability tied to events by forecasting revenue and managing billing processes. Providing outstanding customer service is paramount; this includes actively engaging with guests for feedback, resolving complaints, and fostering positive client relationships throughout the event cycle. The position also supports the Director of Event Management or Director of Event Planning and Operations in their absence, highlighting its leadership responsibilities within the team.

Renaissance Hotels provides an environment where associates can be empowered to bring the spirit of the neighborhood to life for their guests, making each event a unique and memorable experience. Joining this team means becoming part of a globally recognized brand with a commitment to providing career growth, cultural richness, and a supportive workplace. This role offers an excellent opportunity for individuals seeking to build a meaningful career in event management within a prestigious hospitality group, surrounded by supportive colleagues and a vibrant company culture that values innovation and excellence.