Job Overview

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Employment Type

Full-time
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Compensation

Salary
Range $50,700.00 - $84,500.00
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Work Schedule

Flexible
Day Shifts
Weekend Shifts
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Benefits

competitive salary
bonus potential
Medical insurance
Dental Insurance
Vision Insurance
Paid Time Off
Holiday pay
hotel discounts
Employee travel benefits
Career advancement opportunities

Job Description

This Senior Events Manager role is based at a premier four-star luxury hotel located in the heart of Hollywood, California – an iconic destination renowned for its entertainment industry and vibrant cultural scene. The hotel prides itself on delivering elevated guest experiences characterized by exceptional personalized service and sophisticated event programming tailored to a diverse range of guests including travelers, creatives, executives, and global visitors. With its prime location amidst the glamour and excitement of Hollywood, this hotel offers a dynamic, high-energy work environment where creating unforgettable moments is both a priority and a passion.

The Senior Events Manager will lead the Catering & Events team and oversee the planning, coordination, and flawless execution of a wide variety of high-profile events ranging from corporate meetings, conferences, and galas to weddings, premieres, red carpet functions, and VIP experiences. This leadership role demands a polished hospitality professional who brings strong luxury hotel expertise and exceptional organizational skills to the table. The individual must be adept at managing complex logistics, coordinating across multiple departments, and delivering luxury service standards consistently.

Key responsibilities include managing every aspect of event planning from the initial inquiry stage through post-event follow-up, conducting client consultations and site tours, and developing detailed event orders and production schedules. The Senior Events Manager serves as the primary liaison for clients and VIP guests, building and maintaining strong relationships with corporate accounts, wedding planners, entertainment industry contacts, and community organizations. This role requires a strategic approach to maximizing event revenue through upselling services and monitoring budgets while ensuring client satisfaction remains high.

Operational excellence and team collaboration are crucial as the Senior Events Manager works closely with Banquets, Culinary, Front Office, Housekeeping, Engineering, and Security teams to ensure seamless event operations. The role also involves supervising and mentoring Event Coordinators and support staff, fostering teamwork, and encouraging continuous professional development.

The ideal candidate possesses a Bachelor’s degree in Hospitality Management or a related field and has 5-7 years of proven experience managing large-scale, luxury hotel events. Experience with event management systems such as Delphi or Opera is preferred. They must demonstrate exceptional communication, negotiation, and interpersonal skills, with the ability to remain calm and effective under pressure. Flexibility to work evenings, weekends, and holidays is essential, reflecting the nature of the hospitality industry’s demands.

This is a highly visible role based in an exciting Hollywood atmosphere, offering competitive salary plus bonus potential, comprehensive medical, dental, and vision coverage, paid time off, hotel discounts, employee travel benefits, and promising career advancement opportunities within the luxury hospitality sector. If you are passionate about orchestrating memorable events and possess a luxury hospitality mindset with impeccable attention to detail, this Senior Events Manager position presents a compelling opportunity to join a distinguished hotel brand where creativity, professionalism, and client service excellence are paramount.

Job Requirements

  • bachelor’s degree in hospitality management, business, or related field preferred
  • minimum 5 years of event management experience in a luxury hotel setting
  • proficiency in event management software such as Delphi or Opera preferred
  • exceptional interpersonal and communication skills
  • strong organizational and multitasking abilities
  • availability to work evenings, weekends, and holidays
  • ability to handle high-pressure situations calmly
  • demonstrated leadership and team management experience

Job Qualifications

  • bachelor’s degree in hospitality management, business, communications, or related field preferred
  • minimum 5-7 years of event management experience within a luxury or upscale hotel environment
  • previous experience managing large-scale events, weddings, corporate meetings, and VIP functions
  • strong knowledge of banquet operations, catering sales, and event logistics
  • experience with Delphi, Opera, or similar hotel sales and event management systems preferred
  • exceptional communication, negotiation, and interpersonal skills
  • ability to multitask and thrive in a fast-paced, high-profile hospitality setting
  • flexible schedule including evenings, weekends, and holidays as business demands require

Job Duties

  • manage all aspects of event planning from initial inquiry through post-event follow-up
  • coordinate corporate meetings, conferences, galas, weddings, entertainment industry events, red carpet functions, and social gatherings
  • conduct client consultations, site tours, and planning meetings to understand event objectives and expectations
  • develop detailed banquet event orders, timelines, floorplans, and production schedules
  • ensure flawless execution of all events while maintaining luxury service standards
  • serve as the primary point of contact for event clients and VIP guests
  • build strong relationships with corporate accounts, entertainment industry contacts, wedding planners, production companies, and local organizations
  • anticipate guest needs and resolve concerns promptly and professionally
  • maintain high client satisfaction scores and repeat business
  • collaborate with Sales and Catering teams to maximize revenue opportunities
  • upsell food and beverage packages, audiovisual services, décor, and premium event enhancements
  • monitor event budgets, deposits, billing accuracy, and profitability
  • assist in forecasting banquet revenue and achieving departmental financial goals
  • partner closely with Banquets, Culinary, Front Office, Housekeeping, Engineering, and Security teams to ensure seamless operations
  • supervise Event Coordinators and support staff as needed
  • lead pre-conference and operational meetings with internal departments
  • mentor and develop junior team members while fostering a culture of teamwork and excellence
  • ensure compliance with hotel policies, safety regulations, and service standards
  • maintain accurate event documentation and client records within hotel sales and catering systems
  • stay informed of hospitality trends, entertainment industry demands, and local market competition
  • participate in networking events and community engagement opportunities representing the hotel

Job Criteria

Experience

Expert Level (7+ years)


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