Senior Event Coordinator, DTickets

Tampa, FL, USA|Remote

Job Overview

Employment Type

Full-time

Work Schedule

Flexible

Day Shifts

Weekend Shifts

Benefits

Health Insurance

Dental Insurance

Paid Time Off

Retirement Plan

Flexible spending account

Employee assistance program

remote work options

Job Description

Deloitte is one of the world's leading professional services firms, providing audit, consulting, tax, and advisory services to clients across various industries. The company is renowned for its commitment to innovation, quality, and impactful solutions, empowering businesses to perform at their best. With a global presence and a culture rooted in collaboration and inclusivity, Deloitte fosters a dynamic workplace that encourages professional growth and values diversity. As a leader in the industry, Deloitte continuously strives to transform challenges into opportunities, leveraging cutting-edge technology to drive meaningful results for clients and communities alike.

The role of Senior Event Coordinator (Ticket Admi... Show More

Job Requirements

Minimum of 3 years of related hospitality or office support experience in a corporate, hospitality, service-oriented, or customer-centric environment
High school diploma
Ability to work occasional overtime/nights and weekends as dictated by event schedule
Must be legally authorized to work in the United States without the need for employer sponsorship, now or at any time in the future

Job Qualifications

Bachelor's degree
Strong technical skills, including proficiency in Microsoft Office, TEAMS, One Note, One Drive, SharePoint, Side Kick/AI, and other platforms
Ticket management experience
Excellent written and verbal communication/interpersonal skills
Excellent critical thinking, decision-making, and conflict resolution skills
Effective problem-solving and negotiation skills
Willingness to be cross trained in other office support service areas for back-up support and take on additional responsibilities/projects when necessary and as appropriate

Job Duties

Consult and drive the ticket administration process on behalf of marketplace MPs to assess various contracts, understand terms, and plan an approach to utilize all available resources
Own, foster, and maintain relationships with internal teams in addition to external third-party venues and vendors, including but not limited to ticket administration, food & beverage administration, suite needs and requirements, and employee ticket discount programs
Maintain and foster relationships with MPs to explore new opportunities for ticket expansion that would benefit PPMDs, enhance business development, and be economically feasible
Customize and publish market-specific and relevant PPMD Ticket and Event communications
Monitor reporting and analyzing utilization based on ticket allocations against contract/budget, and provide updates on contracts, usage, and resale
Process payment of vendor invoices, ensuring accuracy, contract, and firm/invoicing prepaid ticket compliance and guidelines
Administer Ticket Management System (TMS) by entering all games/events and determining pricing. Monitor activity and send approval or rejection notifications to request PPMDs, along with any specific communication necessary
Arrange/coordinate distribution of tickets Collect and summarize feedback from venue users, troubleshoot as necessary, and communicate as necessary to MP

Job Criteria

Experience

Expert Level (7+ years)

Job Location

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