Senior Event and Visitor Experience Coordinator

The Wexner Center for the Arts is a renowned multidisciplinary facility affiliated with The Ohio State University. Known for its innovative exhibitions, performances, and educational programs, the center serves as a hub for contemporary art and culture, attracting diverse audiences from across the region and beyond. The Wexner Center’s commitment to fostering creative exploration and community engagement has positioned it as a leader in the cultural sector, emphasizing inclusivity, accessibility, and high-quality visitor experiences. As an integral part of a major public research university, the center benefits from strong institutional support while maintaining an independent and dynamic approach to arts programming and operations.

The Senior Event and Visitor Experience Coordinator role is essential to maintaining the Wexner Center’s standards of excellence in visitor engagement. This position is responsible for leading day-to-day operations that ensure safe, smooth, and rewarding experiences for all visitors. By overseeing public spaces and fostering collaboration across multiple units within the center, the coordinator ensures that every event and program runs seamlessly and meets the expectations of diverse audiences. A key component of this role involves acting as a liaison between the center and external partners such as The Ohio State University’s Department of Public Safety, CampusParc, custodial services, and the center’s café operator. This partnership management includes supporting lease negotiations, coordinating facility maintenance, and developing promotional efforts that align with the center’s creative programming.

In addition to operational management, the Senior Event and Visitor Experience Coordinator plays a central role in the execution of events. They work closely with the events team, serving as the main contact on the day of events hosted by the Wexner Center, The Center for the Advancement of Social Engagement (CASE), and other rental activities. This requires strong organizational skills and the ability to respond quickly and effectively to onsite needs. Furthermore, the coordinator supervises bar operations, including scheduling staff and ensuring compliance with all regulations to provide seamless beverage service during events.

This position demands a versatile professional who can integrate operational management, partnership building, and event leadership. The coordinator will help drive the mission of the Wexner Center by enhancing visitor engagement through excellent customer service, safety practices, and strategic event coordination. The role also requires a proactive and adaptable approach, as the environment is fast-paced and dynamic, demanding flexibility and creative problem-solving skills. The Senior Event and Visitor Experience Coordinator not only supports the smooth running of daily activities but also actively contributes to a welcoming and inclusive atmosphere that reflects the cultural diversity and vibrant spirit of the Wexner Center.

This is a full-time, specialized role with a targeted salary range of $44,400 to $58,000, reflecting the importance of the position within the organizational structure. The ideal candidate will have a strong background in professional arts or events management, experience with public engagement, and a solid understanding of audience outreach and cultural competencies. Overall, this position offers a unique opportunity to join a prestigious arts organization and make a significant impact on how visitors experience and interact with contemporary art and culture at a major university-affiliated arts center.