Senior Director, Off-Premises Innovation

Subway is one of the world’s most iconic quick-service restaurant brands, recognized globally for its fresh and customizable sandwich offerings. With a footprint spanning numerous countries and thousands of franchise locations, Subway continues to be a leader in the fast casual dining industry. The company, known for its commitment to quality ingredients and customer satisfaction, is focused on innovation and growth to meet evolving consumer demands and competitive market challenges. Subway emphasizes franchisee profitability, operational excellence, and long-term value creation as key pillars of its business strategy. Employees at Subway thrive in a high-energy, fast-paced environment where ownership mentality and accountability are highly valued. The culture encourages collaboration, celebrates successes, and pushes for continuous improvement in every aspect of the business.

The Senior Director, Global Off-Premises, leads Subway's Off-Premises team, driving significant growth in digital ordering channels such as third-party delivery (3PD), app and web ordering, and catering services primarily in North America with global influence. This executive role is responsible for defining and executing the off-premises business strategy, developing annual sales forecast plans, and working cross-functionally with operations, technology, marketing, legal, and media departments to optimize revenue, profitability, and operational performance. The position requires a visionary leader who can manage large teams, inspire collaboration, and deliver measurable sales growth in a complex and competitive industry. The leader also serves as the key point of contact for new digital initiatives including AI and voice ordering, ensuring the company remains at the forefront of innovation in the off-premises dining space.

This role demands a strategic thinker with strong business acumen, a passion for data-driven decision-making, and a proven track record of driving results in fast-growth environments. The successful candidate will have extensive experience leading teams in digital, off-premises, or marketing functions within consumer brands or QSR/retail sectors. At Subway, the Senior Director is not only expected to set the vision and strategy but also to be hands-on when needed, fostering a culture of entrepreneurial spirit and continuous learning. The position offers a salary-based employment with a range of attractive benefits including competitive bonuses, insurance plans, pension programs, mobility allowances, tuition reimbursement, paid holidays, and paid volunteering time. Subway is an equal opportunity employer committed to diversity and inclusion, with a recruitment process supported by technology-assisted tools yet decisions made by human recruiters and managers.