Senior Director of Community Programs

Job Overview

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Employment Type

Full-time
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Compensation

Salary
Range $70,000.00 - $80,000.00
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Benefits

free YMCA membership
Discounts on child care and summer camp programs
Medical insurance
Dental Insurance
Vision Insurance
Disability insurance
Life insurance
Paid Time Off
Paid holidays
Supplemental insurance benefits

Job Description

The YMCA of Allentown is a reputable nonprofit organization dedicated to fostering community well-being through various social services, educational programs, and recreational activities. As one of the leading community organizations in the region, the YMCA is committed to promoting health, wellness, and social equity for individuals and families across Allentown and surrounding areas. With a strong focus on inclusivity and empowerment, the YMCA provides a variety of support programs designed to address housing instability, social challenges, and enhance quality of life. Its mission-driven approach emphasizes collaboration with local stakeholders, community engagement, and strategic initiatives aimed at driving measurable outcomes.

We are currently seeking a Senior Director of Community Programs to join our team on a full-time basis in Allentown, PA. This key leadership role carries a salary range of $70,000 to $80,000 and will oversee the YMCA's social services and housing initiatives, as well as the operations of the Allentown branch. The Senior Director will provide visionary guidance and operational management ensuring that programs serve individuals and families effectively, particularly those experiencing housing instability or homelessness. The position requires a dynamic professional capable of balancing strategic program development, regulatory compliance, budgeting, staff leadership, and community partnerships.

In this role, you will lead critical initiatives such as the Allentown Warming Station and Bethlehem Housing programs, driving efforts to provide comprehensive support services, housing navigation, and coordinated community responses. You will manage the accuracy and integrity of program documentation, data reporting, and compliance with funding requirements, including working with HMIS and other case management systems. This position demands expertise in building collaborations with Continuum of Care organizations, behavioral health providers, housing agencies, and other stakeholders, aiming to enhance service delivery and community impact.

The Senior Director also oversees the safe and welcoming operation of the Allentown YMCA branch, ensuring the facility environment supports membership retention and community engagement. Partnering with executive leadership, you will contribute to annual budget planning, risk management, financial controls, and HR practices. You will play a key role in public representation of the YMCA at community meetings, coalitions, and fundraising activities, helping to advance the organization's mission and social impact.

If you have a Bachelor's degree in Social Work, Human Services, Public Administration, Business, or a related field, along with leadership experience in social services, housing programs, or nonprofit management, this is an excellent opportunity to apply your skills and passion. The YMCA values proactive leadership, an understanding of homelessness response systems, and familiarity with outcome measurement and data analysis tools. CPR, First Aid, and YMCA-required certifications are necessary or must be obtainable.

Joining the YMCA means gaining access to valuable benefits including a free YMCA membership, discounts on childcare and summer camps, comprehensive medical, dental, vision, disability, and life insurance coverage, generous paid time off plus holidays, and supplemental insurance options. You will also work within a supportive, mission-driven leadership team focused on innovative program growth and community strengthening.

Working as our Senior Director of Community Programs offers the chance to make a lasting difference in the lives of vulnerable populations, contribute to nonprofit excellence, and shape pioneering community initiatives in one of the region's most respected organizations. If you are ready to lead with purpose and impact, we encourage you to apply and join our dedicated team, where great people build great communities.

Job Requirements

  • Bachelor's degree in social work human services public administration business or a related field
  • Leadership experience in social services housing programs community development nonprofit management or related fields
  • Experience supervising professional staff and managing multi-faceted programs
  • Experience overseeing budgets operational performance and regulatory compliance
  • Knowledge of homelessness response systems housing navigation coordinated entry supportive services and community resources preferred
  • Experience with HMIS data reporting outcome measurement or similar case management systems preferred
  • Proficiency with Microsoft Office and database systems
  • CPR First Aid and required YMCA certifications or ability to obtain

Job Qualifications

  • Bachelor's degree in Social Work Human Services Public Administration Business or a related field
  • Leadership experience in social services housing programs community development nonprofit management or related fields
  • Experience supervising professional staff and managing multi-faceted programs
  • Experience overseeing budgets operational performance and regulatory compliance
  • Knowledge of homelessness response systems housing navigation coordinated entry supportive services and community resources preferred
  • Experience with HMIS data reporting outcome measurement or similar case management systems preferred
  • Proficiency with Microsoft Office and database systems
  • CPR First Aid and required YMCA certifications or ability to obtain

Job Duties

  • Provide strategic and operational leadership for YMCA social service and housing initiatives including the Allentown Warming Station and Bethlehem Housing programs
  • Ensure safe effective and compliant program operations that deliver measurable community impact
  • Oversee housing navigation coordinated entry supportive services and community resource connections
  • Ensure accurate program documentation HMIS reporting data integrity and compliance with funding and regulatory requirements
  • Build and maintain partnerships with Continuum of Care organizations behavioral health providers housing agencies employers and community stakeholders
  • Develop program goals performance measures and outcome reporting aligned with community needs and YMCA strategic priorities
  • Lead develop and supervise assigned staff and volunteers including hiring training performance management and succession planning
  • Oversee branch operations to ensure a safe welcoming and well-maintained facility environment
  • Support membership retention community engagement and mission-driven service delivery
  • Collaborate with executive leadership on annual operating and capital budgets
  • Ensure compliance with YMCA policies risk management standards financial controls and human resource practices
  • Represent the YMCA in community partnerships coalitions public forums and stakeholder meetings
  • Support fundraising grant and community engagement efforts that advance YMCA social impact initiatives

Job Criteria

Experience

Expert Level (7+ years)


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