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Job Overview
Employment Type
Full-time
Work Schedule
Standard Hours
Benefits
Health Insurance
Dental Insurance
Paid Time Off
Retirement Plan
Career development opportunities
performance bonuses
Flexible work schedule
Job Description
Hospitality Spotlight is a specialized recruitment firm dedicated to connecting top talent with leading hospitality organizations across the United States. Their expertise lies in sourcing and placing professionals in various roles within the hospitality sector, including hotels, resorts, and food and beverage establishments. With a strong network and deep industry knowledge, Hospitality Spotlight provides tailored career opportunities for candidates and strategic hiring solutions for clients, ensuring a perfect match that drives success and growth. The firm focuses on understanding the unique culture and needs of each client, enabling them to identify candidates who align with organizational values and operational goals.Show More
Job Requirements
- Must possess a passion for operations in hospitality
- 10+ years of hotel operations experience
- 5+ years of experience in hotel operations management at a corporate level
- Multi-property full-service hotel experience required
- Bachelor's degree
- Bilingual Spanish a plus
- Must possess a track record of successful leadership
- Developed interpersonal, adaptive influencing and supervisory management skills
Job Qualifications
- Bachelor's degree
- 10+ years of hotel operations experience
- 5+ years in hotel operations management at a corporate level
- Multi-property full-service hotel experience
- Proven leadership track record
- Developed interpersonal and supervisory management skills
- Experience working with brand and independent hotels preferred
- Bilingual Spanish a plus
Job Duties
- Report directly to the President of the organization
- Work directly with hotel operational teams including Rooms and Food and Beverage
- Lead hotel teams to improve operational performance financially and through guest and employee satisfaction
- Assist with all aspects of the managed hotel portfolio including new builds and transitions
- Manage multiple deadline-oriented tasks in a fast-paced environment
- Build and sustain positive relationships
- Ensure hotels meet operational budgets
- Review guest service scores and online reviews monthly and develop action plans
- Create and implement operating standards, tools, and resources tailored to hotel needs
- Monitor capital projects and budgets for timely completion
- Assist hotel teams with annual operational goals and objectives
- Roll out and ensure compliance with all required brand initiatives
- Suggest operational and capital improvements and monitor routine maintenance
- Maintain compliance with policies, procedures, quality assurance, safety, environmental, and infection control standards
- Work with branded hotels to review QA inspections and address opportunities
- Support succession planning and task force placement
- Manage overall financial performance by analyzing reports and addressing opportunities
- Implement company standard operating procedures
- Coach and mentor general managers on operational issues
- Assist with new build development and hotel transitions
- Perform other duties as assigned
Job Criteria
Experience
Expert Level (7+ years)
Job Location
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