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Senior Consultant, Hospitality Advisory (Education & Healthcare)
Job Overview
Employment Type
Consulting
Full-time
Compensation
Salary
Range $100,000.00 - $115,000.00
Work Schedule
Flexible
Benefits
Health Insurance
Dental Insurance
Paid Time Off
Retirement Plan
Flexible work schedule
Professional Development
Travel reimbursement
Job Description
Innovative Hospitality Solutions (IHS) is a premier management advisory firm dedicated to transforming onsite food and hospitality programs within corporate, healthcare, senior living, and educational sectors. Since its founding in 2006, IHS has been instrumental in helping organizations enhance their hospitality services by aligning operational strategies with their mission and culture to deliver exceptional experiences. Known for its data-driven approach and measurable results, IHS partners with leading healthcare systems and higher education institutions to elevate food, hospitality, and workplace amenity programs that improve satisfaction, operational efficiency, and financial performance.
The Senior Consultant role at IHS is a highly visibl... Show More
The Senior Consultant role at IHS is a highly visibl... Show More
Job Requirements
- Bachelor's degree or equivalent experience
- 5-10+ years of relevant food service or hospitality experience
- Experience in healthcare or higher education food services
- Proven ability to manage client engagements and lead consulting projects
- Strong analytical and financial skills
- Excellent communication and presentation abilities
- Willingness to travel approximately 30-50% as needed for client engagements
- Ability to work independently and within a team environment
- Proficiency with data analysis and advisory tools
- Comfortable with remote work and flexible schedules
Job Qualifications
- 5-10+ years in food service, hospitality, or dining operations
- Experience in healthcare (hospital systems) and/or higher education dining
- Experience working with outsourced food service models such as Compass, Sodexo, Aramark
- Demonstrated ability to lead client-facing engagements or consulting projects
- Strong financial acumen including P&L, cost structures, contract economics
- Ability to synthesize data into clear insights and executive-ready recommendations
- Confident presenter with strong communication and storytelling skills
- Highly organized with the ability to manage multiple engagements simultaneously
- Preferred experience with RFP processes and contract negotiations
- Preferred experience with dining program transformation or turnaround initiatives
- Preferred experience with patient dining, retail, or campus dining systems
- Consulting or advisory background preferred but not required
Job Duties
- Serve as the day-to-day lead for assigned client accounts across healthcare and education
- Build trusted relationships with executive stakeholders including CFOs, COOs, Campus Dining, Clinical/Nutrition leadership
- Lead and facilitate client meetings, presentations, and working sessions
- Translate client goals into structured advisory workplans and deliverables
- Conduct current-state assessments across dining, retail, patient services, and hospitality programs
- Analyze financial performance, contract structures, and operating models
- Identify gaps versus best practices and develop clear, actionable recommendations
- Support cost optimization strategies without compromising experience
- Support or lead RFP development and management
- Lead contract negotiations with food service providers
- Design operating models including self-op vs. outsourced optimization
- Implement technology and program optimization initiatives
- Guide clients through decision-making and transformation roadmaps
- Lead stakeholder interviews, surveys, and feedback analysis
- Translate insights into experience-forward program enhancements
- Align hospitality strategy with organizational mission and culture
- Partner with internal teams across CrossCheck Quality Assurance, Procurement, and Culinary/Operational SMEs
- Contribute to development of frameworks, tools, and repeatable methodologies
Job Criteria
Experience
Expert Level (7+ years)
Job Location
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