Senior Conference Service Manager - Hotel Commonwealth

Job Overview

briefcase

Employment Type

Full-time
clock

Compensation

Type:
Hourly
Rate:
Range $65,000.00 - $75,000.00
clock

Work Schedule

Standard Hours
diamond

Benefits

Medical insurance
Vision Insurance
Dental Insurance
Hotel and restaurant discounts
complimentary shift meal
Access to public transportation
Perq Program with MBTA

Job Description

Hotel Commonwealth is a distinguished hotel located in the vibrant Fenway neighborhood of Boston. Known for its legendary urban charm and close proximity to Fenway Park, the hotel combines stylish accommodations with exceptional hospitality to deliver a memorable guest experience. The establishment prides itself on its unique approach to service—eschewing scripted interactions in favor of genuine, unscripted hospitality that reflects each guest's individual story. This approach is deeply integrated into the hotel’s culture and operations, making it a sought-after destination for travelers who value authenticity and personal attention in a bustling urban environment. Hotel Commonwealth has become a landmark for... Show More

Job Requirements

  • More than two years of post high school education
  • One to two full years of employment in a related position with this company or other organization(s)
  • Working knowledge of banquet/catering food and beverage services
  • Knowledge of computer equipment
  • Supervisory skills
  • Excellent communication skills
  • Ability to compile facts and figures accurately

Job Qualifications

  • More than two years of post high school education
  • One to two full years of employment in a related position with this company or other organization(s)
  • Working knowledge of banquet/catering food and beverage services, policies or operations
  • Knowledge of computer equipment
  • Ability to compile facts and figures in accordance with established procedures
  • Supervisory skills
  • Communication skills to provide information and services to hotel management and guests
  • Excellent hearing for verbal interaction
  • Excellent vision to view set-ups
  • Excellent speech communication skills

Job Duties

  • Plan, organize and manage the in house details for large group and convention booking
  • Participate in negotiating meetings/functions, rooms, rates and all related requirements
  • Ensure maximization of room and meeting space, revenues, and profits while delivering a quality product
  • Focus on execution of all aspects of event planning including coordination from the signing of a group contract forward, VIP needs, amenities, group resumes, and rooming lists
  • Attend Banquet Event Order (BEO) and staff meetings and perform as a team leader for all hotel department staff participating in the event delivery process
  • Develop strong customer relationships through appropriate client communication and professional interaction
  • Oversee all billing details for hotel groups including deposits, direct bill applications, credit card authorizations and coordinate with accounting

Job Qualifications

Experience

Mid Level (3-7 years)

Job Location

Loading...
We didn't receive the exact location for this job posting,
please contact the employer.