Job Overview
Compensation
Hourly
Range $21.00 - $24.25
Benefits
Health Insurance
Vision Insurance
Dental Insurance
Retirement Plan
Tuition Reimbursement
Employee assistance program
Paid Time Off
Job Description
Brightview Senior Living is a leading provider in the senior care industry, dedicated to creating vibrant communities where seniors can thrive with dignity, comfort, and respect. Known for their passionate commitment to excellence, Brightview specializes in offering personalized care, innovative services, and supportive environments tailored to meet the unique needs of their residents. Their senior living communities emphasize holistic well-being, combining comprehensive healthcare with engaging activities, ensuring residents enjoy a fulfilling lifestyle each day. The company also prioritizes diversity, inclusivity, and continuous development for its workforce, making it a rewarding place to work and grow professionally.
This particular role focuses on the position of Concierge Team Lead within Brightview's dynamic senior living community. The Concierge Team Lead plays a crucial role in supporting the Business Office Director while managing day-to-day operations within the concierge team. They act as the welcoming face of the community, engaging residents, guests, and colleagues both in person and via telephone, ensuring all interactions are handled with warmth, professionalism, and efficiency. The role demands a keen ability to multitask and provide exceptional customer service, as well as competence in clerical and administrative support across various departments.
In addition, the Concierge Team Lead is responsible for training new team members, ensuring they are equipped with the skills, knowledge, and customer care mindset essential for maintaining Brightview's high standards. Part of this role involves monitoring security systems, including emergency call systems, and responding promptly to any incidents to guarantee resident safety.
Employment in this position is offered at an hourly wage ranging from $21.00 to $24.25, reflecting experience, qualifications, location, and other relevant factors. This range does not include bonuses or additional incentives but offers a competitive salary with regular reviews to maintain relevance and fairness. The role presents an excellent opportunity for individuals passionate about working in healthcare and hospitality, who enjoy fast-paced environments and want to make a positive impact in the lives of senior community members. Beyond salary, Brightview also promotes a culture of growth, inclusivity, and meaningful work, offering a variety of benefits designed to support employees' overall well-being and career advancement.
This particular role focuses on the position of Concierge Team Lead within Brightview's dynamic senior living community. The Concierge Team Lead plays a crucial role in supporting the Business Office Director while managing day-to-day operations within the concierge team. They act as the welcoming face of the community, engaging residents, guests, and colleagues both in person and via telephone, ensuring all interactions are handled with warmth, professionalism, and efficiency. The role demands a keen ability to multitask and provide exceptional customer service, as well as competence in clerical and administrative support across various departments.
In addition, the Concierge Team Lead is responsible for training new team members, ensuring they are equipped with the skills, knowledge, and customer care mindset essential for maintaining Brightview's high standards. Part of this role involves monitoring security systems, including emergency call systems, and responding promptly to any incidents to guarantee resident safety.
Employment in this position is offered at an hourly wage ranging from $21.00 to $24.25, reflecting experience, qualifications, location, and other relevant factors. This range does not include bonuses or additional incentives but offers a competitive salary with regular reviews to maintain relevance and fairness. The role presents an excellent opportunity for individuals passionate about working in healthcare and hospitality, who enjoy fast-paced environments and want to make a positive impact in the lives of senior community members. Beyond salary, Brightview also promotes a culture of growth, inclusivity, and meaningful work, offering a variety of benefits designed to support employees' overall well-being and career advancement.
Job Requirements
- High school diploma or equivalent
- Previous experience in customer service or administrative roles
- Ability to multi-task and manage multiple responsibilities efficiently
- Excellent communication and interpersonal skills
- Basic knowledge of security and emergency protocols
- Ability to work flexible hours including weekends and holidays
Job Qualifications
- Positive attitude and love working with people
- Strong organizational, communication, and customer service skills
- Ability to multi-task and work as part of a team
- Experience in healthcare, hospitality, reception, office assistance, front desk, administrative assistance, or guest services
Job Duties
- Welcome and engage residents, guests, and fellow associates in person and via telephone
- Support the Business Office Director with various projects
- Provide clerical support to all departments within the community
- Lead the training of new Concierge team members
- Monitor security systems, including the emergency call system, and respond accordingly
Job Criteria
Experience
No experience required
Job Location
Your Profile Is Visible To Hiring Managers Across OysterLink.
We'll match you with best jobs
Get job offers faster
Search For More Opportunities:
How Candidates Get Hired Faster
Apply to 2–3 similar roles
Complete profile & get best matches
Check new opportunities daily
