Senior Community Manager

Fremont, CA, USA|

Job Overview

Compensation

Salary

Range $52,200.00 - $74,400.00

Benefits

Medical insurance

Dental Insurance

Vision Insurance

Life insurance

accidental insurance

Disability insurance

401K with employer matching

Commission bonuses

performance bonuses

paid sick days

company holidays

Job Description

Asset Living is a nationally recognized third-party property management firm with over three decades of experience in fostering thriving communities. Founded in 1986, Asset Living has evolved from a small property management company into one of the most trusted partners in real estate management across the United States. The company manages a diverse portfolio that spans multifamily housing, single-family home rentals, affordable housing, build-to-rent communities, active adult living, and student housing segments. Known for its commitment to excellence, Asset Living focuses on delivering exceptional value to its partners by combining innovation, integrity, and a people-first approach. The company promotes a culture where teamwork, leadership, and continuous improvement are core values, creating an environment where employees are empowered to grow personally and professionally. Asset Living has earned multiple accolades such as being named one of the Best and Brightest Places to Work in the nation and securing a spot in the National Multifamily Housing Council (NMHC) Top 50 professionals. Their membership in The Institute of Real Estate Management and designation as an Accredited Management Organization reinforce their dedication to industry standards and ethics. The firm’s commitment to a supportive workplace culture and career development makes it a sought-after employer for individuals passionate about real estate management and community development.

The Community Manager role at Asset Living is a pivotal leadership position responsible for overseeing all aspects of operations at a housing community under the guidance of a Regional Manager. This full-time position commands a comprehensive approach to managing personnel, leasing, maintenance, financial operations, administration, and risk management to ensure superior property management and resident satisfaction. The Community Manager acts as the on-site leader, ensuring that the property and its staff comply with company policies, safety protocols, and fair housing laws to maintain a high standard of service and operational excellence. Responsibilities include managing on-site staff through recruitment, training, and performance evaluation, as well as fostering a cohesive and motivated team environment. Financial goals for the property are met through meticulous budget development, expense control, and maximizing net operating income by optimizing leasing and marketing strategies. Furthermore, the Community Manager is entrusted with maintaining property aesthetics, timely maintenance, and emergency response readiness, ensuring a safe and welcoming living environment for residents. This role demands strong interpersonal and organizational skills with an emphasis on problem-solving and strategic planning. The compensation for this role is competitive, with a salary of $130,000 per year, complemented by a comprehensive total rewards package including medical, dental, vision, life, accidental, and disability insurance, 401K with employer matching, and bonuses. Full-time employees also enjoy paid sick days and company holidays. This position requires reliable transportation due to emergency on-call duties and mandates compliance with safety-sensitive job regulations. Joining Asset Living as a Community Manager offers a unique opportunity to lead a dynamic property team, influence community well-being, and contribute to the overall growth and success of the company in a rewarding and growth-oriented career path.

Job Requirements

High school diploma or equivalent
bachelor’s degree preferred or four years’ experience in the housing industry
one to two years related experience and/or training
equivalent combination of education and experience
certified apartment manager (CAM) or accredited resident manager (ARM) preferred
ability to understand and perform all on-site software functions
basic computer skills required
must have basic knowledge of fair housing laws and OSHA requirements
reliable transportation due to emergency on-call requirement
ability to communicate with others
ability to perform repeat motions involving wrists, hands, and/or fingers
ability to work overtime, weekends, and night hours in emergencies
ability to remain stationary for prolonged periods
ability to move and traverse various terrains
ability to ascend/descend ladders, stairs, scaffolding, ramps, step stools
ability to lift and move objects up to 25 lbs
ability to operate machinery or power tools
ability to work outdoors in varying weather conditions
ability to work in confined spaces
ability to be exposed to hazardous chemicals

Job Qualifications

High school diploma or equivalent
bachelor’s degree preferred or four years’ experience in the housing industry
one to two years related experience and/or training
equivalent combination of education and experience
certified apartment manager (CAM) or accredited resident manager (ARM) preferred
ability to understand and perform all on-site software functions
basic computer skills required
basic knowledge of fair housing laws and OSHA requirements

Job Duties

Personnel management
regular/daily onsite attendance
use consistent techniques and company directives to screen, hire, train, coach, and develop on-site staff
ensure the effectiveness of staff through ongoing training, coaching, counseling, and guidance in compliance with Asset training benchmarks
complete weekly/daily office and maintenance staff schedules and assignments
deal effectively and consistently with performance problems, document adequately, communicate with direct supervisor and HR, and terminate appropriately when necessary
promote harmony and quality job performance of staff through support and effective leadership
ensure staff compliance and consistency with company policies and procedures
achieve the highest possible net operating income through the implementation of effective cost control and revenue and leasing improvement
develop yearly operating budgets/forecasts
monitor the timely receipt and reconciliation of deposits, rent collections, and charges to ensure they are submitted on a timely basis
monitor the timely receipt, reconciliation, and coding of all vendor invoices
ensure property closeout is completed on time and ownership financial reports are accurate
develop yearly marketing plan and utilize marketing strategies and systems
ensure staff leasing techniques are effective in obtaining closure, follow-up procedures met, signing/documentation of leases, and reporting systems are accurate and up to date
deal with resident complaints, concerns, and requests to ensure resident satisfaction
develop and implement resident retention programs
effectively show, lease, and move in prospective residents
ensure all administrative and leasing reporting is accurate, complete, and submitted on a timely basis
head emergency team for the property
ensure proper response and handling of all property emergencies with staff, residents, buildings, etc., within company guidelines to minimize liability
manage excellent customer service and monitor service request turnaround and responsiveness of maintenance staff
maintain property appearance and ensure repairs are noted and completed on a timely basis
plan for and utilize property resources, equipment, and supplies economically
give direction to and monitor maintenance, construction, and rehabilitation activities to ensure quality and expediency