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Asset Living logo

Senior Community Manager

Job Overview

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Employment Type

Full-time
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Compensation

Salary
Range $41,200.00 - $58,700.00
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Work Schedule

Standard Hours
On-call
Weekend Shifts
Night Shifts
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Benefits

Medical insurance
Dental Insurance
Vision Insurance
Life insurance
accidental insurance
Disability insurance
401K with employer matching
commission and performance bonuses
paid sick days
company holidays

Job Description

Asset Living is a leading third-party property management firm that has built a strong reputation nationwide since its founding in 1986. With decades of experience, Asset Living has become a trusted partner in real estate by delivering exceptional value to its partners. The company manages a diverse portfolio of properties across the United States, including multifamily communities, single-family home rentals, affordable housing, build-to-rent developments, active adult communities, and student housing divisions. Asset Living is dedicated to fostering thriving communities and continuously enhancing the living experiences of residents through quality management and innovative practices.

The company prides itself on... Show More

Job Requirements

  • High school diploma or equivalent
  • four years experience in the housing industry preferred
  • one to two years related experience and/or training
  • ability to understand and perform all on-site software functions
  • basic computer skills required
  • must have basic knowledge of fair housing laws and OSHA requirements
  • must have reliable transportation due to the emergency on-call requirement

Job Qualifications

  • High school diploma or equivalent
  • bachelor’s degree preferred or four years experience in the housing industry
  • one to two years related experience and/or training
  • certified apartment manager (CAM) or accredited resident manager (ARM) preferred
  • ability to understand and perform all on-site software functions
  • basic computer skills required
  • knowledge of fair housing laws and OSHA requirements

Job Duties

  • Personnel management
  • regular/daily onsite attendance is required
  • use consistent techniques and company directives to screen, hire, train, coach, and develop on-site staff
  • ensure the effectiveness of staff through ongoing training, coaching, counseling, and guidance in compliance with Asset training benchmarks
  • complete weekly/daily office and maintenance staff schedules and assignments
  • deal effectively and consistently with performance problems
  • document adequately, communicate with direct supervisor and HR, and terminate appropriately when necessary
  • promote harmony and quality job performance of staff through support and effective leadership
  • ensure staff compliance and consistency with company policies and procedures
  • achieve the highest possible net operating income through the implementation of effective cost control and revenue and leasing improvement
  • identify trends and recommend strategies and adjustments
  • develop yearly operating budgets/forecasts
  • monitor the timely receipt and reconciliation of deposits, rent collections, and charges to ensure they are submitted on a timely basis
  • monitor the timely receipt, reconciliation, and coding of all vendor invoices
  • ensure property closeout is completed on time and ownership financial reports are accurate
  • develop yearly marketing plan and utilize marketing strategies and systems
  • ensure staff leasing techniques are effective in obtaining closure, follow-up procedures met, signing/documentation of leases, and reporting systems are accurate and up to date
  • deal with resident complaints, concerns, and requests to ensure resident satisfaction
  • develop and implement resident retention programs (i.e., resident functions, special promotions, monthly newsletter, etc.)
  • effectively show, lease, and move in prospective residents
  • ensure all administrative and leasing reporting is accurate, complete, and submitted on a timely basis
  • head emergency team for the property
  • ensure proper response and handling of all property emergencies with staff, residents, buildings, etc., within company guidelines to minimize liability
  • manage excellent customer service and monitor service request turnaround and responsiveness of maintenance staff
  • maintain property appearance and ensure repairs are noted and completed on a timely basis (this requires regular property inspections and tours)
  • plan for and utilize property resources, equipment, and supplies economically (i.e., obtaining bids/pricing from vendors, suppliers, and contractors, dealing with inadequate service, etc.)
  • give direction to and monitor maintenance, construction, and rehabilitation activities to ensure quality and expediency (i.e., “walk” units to ensure make-ready and work orders are completed)

Job Criteria

Experience

Mid Level (3-7 years)


Job Location

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