Senior Client Service Associate

Gallagher is a leading global insurance brokerage, risk management, and consulting firm with a rich history of over 95 years of supporting clients across numerous industries. Known for its client-centric approach, Gallagher offers a comprehensive suite of digital tools and advanced analytics that empower both their employees and clients to navigate the risk landscape with confidence. The company's commitment to integrity, teamwork, and innovation fosters a culture that values curiosity, new ideas, and career ownership. Employees at Gallagher are part of a dynamic environment that emphasizes meaningful client relationships and impactful service delivery.

Gallagher is currently seeking a Senior Client Service Associate to join their Commercial team. This full-time role offers a competitive salary, which will be determined based on factors like experience, education, and market conditions. The Senior Client Service Associate will play a vital role in supporting clients by delivering tailored insurance solutions and managing client interactions with care and precision. This position is ideal for someone who thrives in a collaborative setting and seeks to contribute to a team focused on growth and service excellence.

In this role, the Senior Client Service Associate will handle crucial tasks such as supporting policy renewals, processing certificates of insurance, and maintaining up-to-date client and policy data within Gallagher's systems. The associate will collaborate closely with client service and production teams to improve internal workflows, ensure compliance with regulations, and maintain high standards of productivity. By leveraging Gallagher's advanced technology platform, the individual will enhance operational efficiency while delivering superior results.

The successful candidate will bring at least a high school diploma or GED, along with a minimum of one year of relevant work experience, preferably within the insurance or client service industry. Proficiency with Microsoft Office and a strong desire to build relationships and deliver measurable results are essential. Adaptability and resilience to manage shifting priorities, combined with a collaborative mindset, will ensure success in this fast-paced, client-focused role.

Gallagher offers a comprehensive benefits package including medical, dental, and vision plans starting from the first day of employment, life and accident insurance, retirement savings options including 401(k) and Roth plans, and tax-advantaged accounts such as HSA and FSA. Additional benefits include paid parental leave, educational expense reimbursement, flexible work arrangements, training programs, digital mental health services, and wellness initiatives through the Gallagher Thrive program. The firm also promotes diversity and inclusion as an integral part of its business values and practices equal employment opportunity for all individuals regardless of protected characteristics.

Joining Gallagher means becoming part of a respected company where your work truly matters and where you are empowered to make a meaningful impact for the clients and communities served. The Senior Client Service Associate position offers a unique opportunity to grow professionally within a supportive, innovative, and inclusive environment that values you as both a professional and an individual.