Senior Claims Specialist I, Workers Compensation - West Region

Liberty Mutual is a leading global insurance company known for its commitment to innovation, customer service, and fostering an inclusive workplace. As a well-established enterprise with a presence across the United States and numerous international locations, Liberty Mutual consistently surpasses industry standards with year-over-year growth. This growth is fueled by a dedication to providing exceptional products and services while creating a supportive environment for its employees. The company is recognized for its dynamic culture that embraces diversity, equity, and inclusion, ensuring that all team members feel valued and empowered to contribute their unique perspectives. With a robust portfolio of insurance offerings, Liberty Mutual plays a critical role in helping individuals and businesses manage risk and recover from unexpected events.

Liberty Mutual is currently seeking a Senior Workers Compensation Claims Specialist to join its West Region team. This pivotal role involves managing moderately complex to complex claims related to workers compensation within assigned authority limits. The Senior Claims Specialist will utilize the latest technological tools to review, analyze, and process claims. Responsibilities include making informed decisions about liability and compensability, evaluating losses, negotiating settlements, and managing an inventory of commercial property and casualty claims involving bodily injury or property loss. Depending on the candidate’s skills and experience, they may be considered for either Senior Claims Specialist I or Senior Claims Specialist II positions, with salary ranges varying by location.

Candidates must reside within 50 miles of key locations including Lake Oswego, OR, and Chandler, AZ, with a requirement to work onsite twice a month. Moreover, candidates living in California and Washington may be eligible for 100% remote work depending on the location and company policy, which is subject to change. The role demands excellent interpersonal skills for communication and negotiation, strong leadership abilities, and deep technical knowledge of claims processing, legal liability, insurance policy coverage, and relevant state laws.

This role offers the opportunity to work in a fast-paced, growth-oriented environment where team collaboration and continuous improvement are highly valued. The Senior Claims Specialist will also support the Claims Team Manager by assigning new claims, providing technical direction, and monitoring caseloads. In addition to claims handling, duties include acting as a senior technical professional within the team, assisting with escalated issues, mentoring and training new staff, participating in quality review processes, and engaging in specialized claim investigations. Liberty Mutual places considerable emphasis on employee development and career progression, and this position is designed to provide opportunities for growth within the claims field. The company’s commitment to fairness, integrity, and inclusivity is reflected in its equal opportunity employment policies and comprehensive benefits package, intended to support the health, well-being, and work-life balance of its employees.