Senior Catering Sales Manager

Tucson, AZ, USA|Onsite

Job Overview

Employment Type

Full-time

Compensation

Salary

Range $49,200.00 - $76,600.00

Work Schedule

Flexible

Weekend Shifts

Benefits

Health Insurance

401(k) plan and company match

paid sick days

vacation

Paid holidays

paid bereavement

Pet insurance

Tuition Reimbursement

Team member hotel rates

Job Description

Loews Ventana Canyon Resort, nestled in the stunning Catalina Mountain range of Tucson, Arizona, stands as a premier choice among luxury resorts in the state. Known for its breathtaking desert oasis ambiance, the resort offers guests an exquisite retreat where they can unwind and recharge while enjoying top-tier amenities and exceptional service. As part of the renowned Loews Hotels & Co, a company founded in 1960 and operating iconic hotels and resorts across the United States, Loews Ventana Canyon Resort embodies a tradition of excellence and dedication to creating memorable experiences for every visitor. The resort not only prioritizes guest satisfaction but also fosters a welcoming and inclusive environment for its employees, emphasizing growth, belonging, and respect for diversity across various dimensions such as age, race, gender, veteran status, and more.

The Senior Catering Sales Manager role at Loews Ventana Canyon Resort is a pivotal position within the Meetings and Events team. This role demands a seasoned sales professional with an entrepreneurial mindset to drive catering business revenue by booking and servicing events with precision and creativity. The Senior Catering Sales Manager actively engages in prospecting new business opportunities, nurturing existing client relationships, and executing catered events that exceed guest expectations. Success in this role is measured by the ability to creatively identify avenues to achieve revenue goals, ensure the flawless execution of contracted events, and secure repeat business through outstanding service delivery. This position offers not only a platform to showcase sales expertise but also the chance to collaborate on innovative catering packages and promotional strategies that enhance the resort's competitive edge in the hospitality market. The role reports directly to the Director of Meetings and Events and requires a dynamic professional who excels in fast-paced, evolving environments and possesses excellent communication, time management, and leadership skills. Joining Loews Ventana Canyon Resort means becoming part of a team committed to professional development, career growth, and making a meaningful impact within the hospitality industry.

Job Requirements

Minimum four years' catering sales management experience in a full-service hotel environment
Certified Meeting Planner, Certified Professional in Catering and Events, or similar designation preferred
Proficient in Microsoft Office Suite
Able to work a flexible schedule including weekends and holidays
General knowledge of all hotel departments
Proven success in sales
Delphi experience preferred
Diagram writing software experience, such as Social Tables, preferred

Job Qualifications

Minimum four years' catering sales management experience in a full-service hotel environment
Certified Meeting Planner, Certified Professional in Catering and Events, or similar designation preferred
General knowledge of all hotel departments
Proven success in sales
Delphi experience preferred
Diagram Writing Software experience, such as Social Tables, preferred
Proficient in Microsoft Office Suite
Able to work a flexible schedule including weekends and holidays

Job Duties

Promptly reply to incoming leads
Actively prospect new Catering business seeking to make connections and generate revenue
Conduct site visits to support in converting business
Plan, coordinate and service all booked Catering events
Participate in developing and implementing Catering sales strategy to retain and grow Catering business which may include special promotions to grow specific segments, sales blitzes, etc.
Work with Director of Meetings and Events to host, or participate, in local events to attract new business
Collaborate with Director of Meetings and Events and F&B Team to establish best in class Wedding Packages, Catering specialty menus, etc.
Research the competitive catering environment to define potential sources of Catering business and to determine strengths and weaknesses of competitors
Partner with Brand and PR Team to maintain and optimize 3rd party website presence
Block space effectively in Delphi to maximize potential revenues, following business review and space release policies on property
Distribute all necessary documents, including Banquet Event Orders and resumes, to all appropriate hotel departments to facilitate efficient operations
Accurately forecast group's anticipated revenue spend
Schedules and coordinates pre-convention and post-convention meetings when required
Discuss group's plans for future events, encouraging rebooking
Responsible for soliciting client's for feedback on Meeting Planner Survey
Partners with Financial Service Center to ensure all aspects of credit and billing process are fulfilled
Attend all meetings as appropriate: Staff, Department, Resume Review and BEO Meeting, etc.
Works on special projects as assigned by Director of Meetings and Events
All other duties as assigned