Senior Catering Sales & Events Manager - Corporate and Social
Job Overview
Employment Type
Full-time
Work Schedule
Flexible
Weekend Shifts
Benefits
Health Insurance
Dental Insurance
Paid Time Off
Retirement Plan
Employee Discounts
Professional development opportunities
Travel reimbursement
Job Description
Balboa Bay Resort is a renowned luxury resort located along the picturesque coastline, offering guests a serene and elegant environment for both leisure and business occasions. Known for its exquisite waterfront setting and sophisticated amenities, the resort specializes in delivering impeccable hospitality services that exceed the expectations of an upscale clientele. With an emphasis on refined dining, luxurious accommodations, and exceptional event spaces, Balboa Bay Resort has become a sought-after destination for weddings, corporate gatherings, milestone celebrations, and social events. The resort prides itself on providing a personalized and memorable experience for every guest, supported by a team dedicated to...
Job Requirements
- High school diploma or GED or equivalent
- minimum 5 years catering sales or event services experience
- proven sales track record
- knowledge of food and beverage products
- knowledge of meeting room setups
- excellent customer service skills
- strong interpersonal and communication skills
- ability to work flexible schedules including holidays and weekends
- ability to travel periodically
- proficiency in Microsoft Office
- ability to manage multiple tasks under pressure
- professional appearance and demeanor
Job Qualifications
- High school diploma or GED or equivalent combination of education and experience
- minimum of 5 years of catering sales or event services experience in a luxury hotel or private venue
- proven ability to meet and exceed financial sales goals
- knowledge of food and beverage products and meeting room setups
- excellent customer service skills
- interpersonal skills
- professional appearance
- proficiency in Microsoft Excel, Word, and Outlook
- excellent communication skills
- ability to work independently and in a team
- ability to work under pressure
- clean and professional demeanor
- bachelor's degree in hospitality management preferred
- previous similar experience preferred
- proficiency in Delphi FDC, Opera, Social Tables preferred
- knowledge of audio/visual equipment preferred
- established network in wedding and philanthropic events is a plus
Job Duties
- Lead, coach, and develop the Catering Sales team
- onboard, train, and mentor team members
- develop and manage catering revenue forecasts
- manage departmental budgets
- plan and execute FAM events
- manage all aspects of catering sales including prospecting and qualifying leads
- conduct site tours and planning meetings
- manage key client relationships
- ensure event proposals and contracts meet luxury standards
- drive collaboration across departments
- create customized proposals and event packages
- collaborate with culinary teams for menu design
- oversee event execution and follow-up
- maintain detailed client and financial records
- monitor market trends and competitor activity
- represent the resort at industry events
- support resort functions and cohesive service delivery
- uphold hospitality and professionalism standards
Job Criteria
Experience
Expert Level (7+ years)
Job Location
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