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Job Overview
Employment Type
Full-time
Work Schedule
Standard Hours
Benefits
Comprehensive health insurance
retirement plans
Paid Time Off
On-site wellness programs
Local discounts
Employee rates on hotel stays
Competitive wages
Job Description
Pyramid Global Hospitality is a renowned global hospitality company that places its employees at the heart of its operations. Emphasizing a People First culture, Pyramid Global Hospitality is dedicated to fostering an inclusive, supportive work environment that welcomes diversity and encourages personal and professional growth. With over 230 properties worldwide, Pyramid offers its team members a platform for development and success in the hospitality industry, reflecting a commitment to employee wellbeing, rich training opportunities, and meaningful relationships within the workplace.
One of Pyramid Global Hospitality's distinguished properties is the OKANA Resort and Indoor Waterpark, situated along the scenic Okla... Show More
One of Pyramid Global Hospitality's distinguished properties is the OKANA Resort and Indoor Waterpark, situated along the scenic Okla... Show More
Job Requirements
- Bachelor’s degree or equivalent experience
- Minimum 5 years in hotel sales or event services
- Customer-focused attitude
- Strong written and verbal communication skills
- Proficiency in Microsoft Office and resort POS and PMS systems
- Professional appearance
- Strong problem-solving skills
- Ability to work under pressure
- Ability to manage multiple projects simultaneously
Job Qualifications
- Bachelor’s degree and/or 5 years of hotel sales or event services experience
- Customer focused attitude
- Strong communication skills, both written and verbal
- Computer proficiency in Microsoft Office and resort POS and PMS systems
- Confident and professional appearance
- Adept problem-solving skills and resourcefulness in dealing with challenging situations
- Ability to work well under pressure and as a team with co-workers
- Sound time management skills
- Being able to work on multiple projects
Job Duties
- Analyze requirement of function, outline available hotel facilities and services offered and quote pricing
- Confer with guest and hotel department heads to plan function details, such as space requirements, publicity, time schedule, food service and decorations
- Communicate accurately to operations the details needed to satisfy the contract and client needs
- Lead banquet event order meetings
- Prepare for and attend all applicable pre-cons and post-cons
- Arrange for VIP amenities to be delivered
- Check on functions regularly as they are being executed for groups
- Prepare and send advance brochures/menus to prospective customers
- Prepare and receive cash deposits, billing and payments
- Sell liquor in accordance with state liquor laws
- Work with Culinary team in menu planning to maximize revenue based on customer budget
- Work with group sales on menu planning in order to maximize food and beverage revenues from groups
- Execute guarantee and cut-off policies
- Create, review and revise rooming lists and VIP lists
- Prepare letters, proposals, BEO’s, thank-you notes, etc.
- Pre-check room setups, prior to arrival of the group
- Know meeting room set-ups and capabilities
- Know sleeping room configurations and types
- Manage the event diary and adjust space in order to ensure maximum potential revenue
- Respond to requests by Meeting Planners immediately
- Maintain price integrity both in rooms and food and beverage
- Manage existing accounts and follow up with client re-solicitation to capture future business
- Participate in training, trade shows, field trips and community, industry and professional organizations to maintain high visibility in support of the achievement of sales and revenue goals
- Pyramid Global Lead Referral Program. Actively seek business opportunities for other company-managed hotels
- Meet or exceed goals set by the DOS, DOC and/or DOCS
- Effectively supervise team to reach goals that have been set
- Responsible for increasing overall revenue per attendee via aggressive upselling techniques, rooms management strategies, value added offerings and other creative methods
- Report all unsafe conditions immediately
Job Criteria
Experience
Expert Level (7+ years)
Job Location
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