Senior Business Travel Sales Manager - Hiltons of Chicago

Hilton is a world-renowned global hospitality company known for its prestigious portfolio of hotels and resorts, delivering exceptional experiences to millions of guests across the globe. As a leader in the hospitality industry, Hilton has upheld its founding vision to fill the earth with the light and warmth of hospitality, providing not only memorable stays for its guests but also creating an award-winning workplace culture recognized by Great Place to Work and Fortune. With a history of welcoming over 3 billion guests, Hilton continuously sets new standards for the future of travel through its innovative services and dedication to quality. The company operates a diverse suite of world-class brands, each striving to deliver the best stay possible, tailored to meet the distinct needs and expectations of every guest. Apart from its commitment to guests, Hilton places a strong emphasis on its Team Members, investing significantly in their wellbeing, professional growth, and financial security. From comprehensive health and welfare benefits to mental health resources and paid parental leave, Hilton ensures that its employees are cared for holistically, supporting them through life’s various stages and challenges. The company also offers substantial travel perks through its Go Hilton program, allowing employees to experience discounted stays at their world-class locations worldwide. Furthermore, Hilton provides opportunities for financial growth including an employee stock purchase program and retirement savings plans. This enriching environment makes Hilton not just a place to work but a place to build a rewarding career.

The role of Senior Sales Manager at Hilton is pivotal in furthering the company’s mission by generating and managing group sales while embodying the spirit of hospitality. This role involves representing the hotel to prospective clients by acting as the primary point of contact for inquiries related to group accommodations, meeting space, and food and beverage services. The Senior Sales Manager is responsible for driving new business opportunities through proactive sales efforts such as lead qualification, client solicitation, and responding promptly to inquiries. Managing the entire sales cycle is a key responsibility, which includes conducting site visits, preparing proposals, negotiating contracts, and ensuring the fulfillment of service agreements. The successful candidate will develop and execute strategic sales plans aimed at achieving or exceeding revenue and room night targets, utilizing market data and performance metrics for continuous improvement. Additionally, they will analyze sales data to identify lost business opportunities and implement strategies to enhance competitiveness and conversion rates. Collaboration is essential as the Senior Sales Manager works alongside various departments to ensure exceptional service delivery, maintaining high standards of client satisfaction. Leadership and team development are also fundamental to this role; supervising team members, monitoring performance, providing coaching, and fostering a positive, productive work environment are all part of the responsibilities. Hilton seeks individuals who are passionate about hospitality, demonstrate integrity, leadership, teamwork, ownership, and a sense of urgency to make impactful contributions. This employment opportunity not only offers a chance to excel professionally but also provides a supportive workplace culture and comprehensive benefits that help team members thrive both personally and professionally.