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Senior Banquet Manager | Hawaii Convention Center F&B

Honolulu, HI, USA|Travel, Onsite

Job Overview

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Employment Type

Full-time
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Compensation

Salary
Range $80,000.00 - $90,000.00
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Work Schedule

Flexible
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Benefits

Medical insurance
Dental Insurance
Vision Insurance
Life insurance
Disability insurance
Paid vacation
401k plan

Job Description

Legends Global is a premier partner to some of the world's greatest live events, venues, and brands. With a global network that comprises 450 venues worldwide, Legends Global hosts approximately 20,000 events annually, entertaining 165 million guests. The company provides a fully integrated solution of premium services through a white-label approach, enabling its partners to remain front and center. Their expertise spans multiple facets including feasibility and consulting, owner's representation, sales, partnerships, hospitality, merchandise, venue management, and content and booking of world-class live events and venues. The culture of Legends Global is defined by respect, ambitious thinking, collaboration, and bold... Show More

Job Requirements

  • Bachelor's degree or equivalent experience in hospitality business or related field preferred
  • 5+ years of progressive banquet or food and beverage management experience preferably in a convention center hotel or high-volume venue
  • Demonstrated experience leading large teams and executing complex high-volume events
  • Ability to work a flexible schedule including evenings weekends and holidays based on event demands
  • Ability to thrive in a high-volume fast-paced convention center environment
  • Occasional travel as needed

Job Qualifications

  • Bachelor's degree or equivalent experience in hospitality business or related field preferred
  • 5+ years of progressive banquet or food and beverage management experience preferably in a convention center hotel or high-volume venue
  • Demonstrated experience leading large teams and executing complex high-volume events
  • Strong leadership presence with the ability to manage and motivate large teams
  • Excellent organizational and multitasking skills in a fast-paced environment
  • Strong financial acumen with experience managing labor and operational costs
  • Exceptional communication and problem-solving skills
  • Ability to remain calm and decisive under pressure
  • High attention to detail and commitment to service excellence
  • Ability to work a flexible schedule including evenings weekends and holidays based on event demands
  • Ability to thrive in a high-volume fast-paced convention center environment
  • Occasional travel as needed

Job Duties

  • Lead and oversee all banquet operations ensuring flawless execution of events ranging from small meetings to large-scale conventions and high-volume functions
  • Direct pre-function meetings ensuring all service staff are aligned on event details timing and service standards
  • Manage floor operations during events proactively addressing last-minute changes service recovery and client needs
  • Ensure all banquet spaces are set maintained and reset to the highest standards
  • Provide leadership coaching and mentorship to Banquet Captains Supervisors and service staff
  • Oversee staffing plans scheduling and labor deployment to align with business needs and productivity targets
  • Lead hiring onboarding training and performance management for banquet team members
  • Foster a culture of accountability service excellence and continuous improvement
  • Partner closely with Catering Sales and Event Managers to review BEOs and ensure accurate execution of all event details
  • Collaborate with Culinary Stewarding Engineering and Security teams to coordinate logistics and service delivery
  • Participate in daily weekly operational meetings to align on upcoming events and priorities
  • Manage labor and operational costs ensuring efficiency while maintaining service quality
  • Monitor food and beverage costs waste and inventory levels to meet profitability targets
  • Oversee banquet equipment linen inventory and supply requisitions
  • Review and validate guest checks billing accuracy and cash handling procedures
  • Maintain and enforce service standards policies and procedures
  • Conduct regular inspections of banquet areas ensuring cleanliness safety and readiness
  • Ensure compliance with health safety and local liquor regulations
  • Monitor staff appearance service execution and adherence to brand standards
  • Identify opportunities to enhance service delivery streamline processes and improve guest satisfaction
  • Implement new standards systems and best practices to elevate banquet operations
  • Lead post-event reviews and gather feedback to continuously improve performance

Job Criteria

Experience

Expert Level (7+ years)


Job Location

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