Senior Banquet Manager | Hawaii Convention Center F&B

Legends Global is a premier partner to some of the world's greatest live events, venues, and brands. With a global network that comprises 450 venues worldwide, Legends Global hosts approximately 20,000 events annually, entertaining 165 million guests. The company provides a fully integrated solution of premium services through a white-label approach, enabling its partners to remain front and center. Their expertise spans multiple facets including feasibility and consulting, owner's representation, sales, partnerships, hospitality, merchandise, venue management, and content and booking of world-class live events and venues. The culture of Legends Global is defined by respect, ambitious thinking, collaboration, and bold action. They are committed to creating an inclusive workplace where diversity thrives, everyone can be authentic, make a significant impact, and have ample opportunities for career growth. Winning is a core value at Legends Global, emphasizing teamwork and collective achievement.

The Senior Banquet Manager role is an integral leadership position within the Food & Beverage department at the Hawaii Convention Center, one of the venues where Legends Global operates. This salaried, exempt position focuses on managing all banquet and catered event operations with a keen eye towards service excellence, operational efficiency, and team performance. The role entails end-to-end management of banquet operations, making sure large and complex events are executed flawlessly. The Senior Banquet Manager leads, mentors, and coaches banquet leadership staff, including captains and supervisors, ensuring that all service standards meet the exceptionally high expectations of guests and clients. This role collaborates closely with the departments of Culinary, Catering Sales, and Event Management to ensure seamless event delivery. The Manager is responsible for directing pre-function meetings, managing floor operations during events, and swiftly addressing any last-minute changes or client needs. They also maintain strict oversight of banquet spaces to ensure they are exquisitely prepared, maintained, and reset as required.

In addition to operational leadership, the Senior Banquet Manager provides vital team leadership and development responsibilities. This includes overseeing staffing plans, scheduling, training, and performance management of banquet team members. Fostering a culture of accountability and continuous improvement is emphasized, encouraging a team environment that consistently delivers service excellence. Cross-functional collaboration with various departments ensures logistical coordination and operational fluidity. The role requires managing financial components, such as labor, food and beverage costs, waste management, and inventory control, to align with profitability goals. Quality control and compliance with safety, health, and brand standards are paramount, with regular inspections and enforcement of policies. Continuous improvement initiatives and post-event reviews are standard practice to elevate the banquet operations further.

The position demands a strong leadership presence, excellent organizational skills, financial acumen, and exceptional communication and problem-solving capabilities. The Senior Banquet Manager must be capable of remaining calm under pressure and detail-oriented in all aspects of service. The job offers a competitive salary range of $80,000 to $90,000, commensurate with experience, coupled with comprehensive benefits that include medical, dental, vision, life and disability insurance, paid vacation, and a 401k plan. The role is based onsite in Honolulu, HI, requiring flexibility to work evenings, weekends, and holidays based on event demands. This is an outstanding opportunity for seasoned professionals seeking to contribute to a dynamic, high-volume environment within a globally respected hospitality company. Join Legends Global and embrace a rewarding career where your leadership can make a significant impact in delivering memorable guest experiences.