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Job Overview
Employment Type
Full-time
Compensation
Salary
Range $68,000.00 - $72,000.00
Work Schedule
Flexible
Day Shifts
Weekend Shifts
Night Shifts
Benefits
Health Insurance
Vision Insurance
Dental Insurance
Paid parental leave
Paid Time Off
401K with company match
Commuter Benefits
Job Description
Levain Bakery was founded in 1995 in New York City by competitive triathletes and passionate bakers Pam Weekes and Connie McDonald. Starting from a small neighborhood bakery on West 74th Street, the establishment became famous for its signature 6-ounce chocolate chip walnut cookie, affectionately known as "the cookie." The bakery quickly grew from a beloved local spot to a renowned destination for visitors worldwide. Levain Bakery has stayed committed to baking everything fresh on-site every day and donates the days leftovers to charity, reflecting a strong sense of community responsibility and sustainability. Today, Levain Bakery proudly operates multiple locations across... Show More
Job Requirements
- Minimum 2-3 years of professional baking experience, with at least 1-2 years of supervisory experience preferred (depending on location)
- open availability: ability to work mornings, nights, weekends, and holidays
- ability to travel 3-4 days per week to support bakery locations and outer markets
- support new bakery openings, including extended stays as needed
- ability to lift/push 50 pounds
- stand/walk for an 8-hour shift (excluding a ½ hour break)
- some locations require walking up and down stairs
- read and communicate in English, both verbally and in writing
- utilize basic computer skills (Email, Microsoft Office)
- must have Food Handlers Certification & maintain required certification (ServSafe, etc.)
Job Qualifications
- Minimum 2-3 years of professional baking experience, with at least 1-2 years of supervisory experience preferred (depending on location)
- strong communication skills with ability to collaborate effectively
- people-forward, proactive, and empathetic leadership style
- proven ability to motivate, coach, and develop teams in a fast-paced environment
- high level of professionalism, adaptability, flexibility, and patience
- passion for baking and commitment to Levain's quality standards
- strong attention to detail and organizational skills
- ability to lead effectively during product launches and operational shifts
Job Duties
- Lead with curiosity and compassion, building strong and effective team relationships
- model ownership, accountability, and high-performance standards
- delegate responsibilities and station assignments as needed
- provide clear, actionable feedback to improve performance, and adapt coaching style to support diverse teams and learning styles
- support store leaders with interviewing potential baker candidates
- conduct regular check-ins to assess training progress, performance, and operational readiness
- demonstrate a team-first mindset by actively supporting FOH operations when needed, stepping in to support retail operations during peak periods, reinforcing collaboration between baking and retail teams
- partner with the Director of Product Quality and Innovation to execute and continuously improve training programs
- conduct regular quality audits across bakeries, evaluating taste, texture, appearance, and consistency
- identify execution gaps and implement corrective actions with urgency
- hold bakery teams accountable to recipe adherence, techniques, and standards
- ensure proper scaling, mixing, shaping, proofing, and baking techniques, and monitor baking times and temperatures to ensure consistency
- troubleshoot and refine baking execution using strong critical thinking
- own end-to-end execution of new product rollouts in market, from pre-launch readiness through post-launch stabilization
- partner with the Director of Product Quality and Innovation on launch strategy, training approach, and execution standards
- validate bakery readiness prior to launch, including training completion, ingredient availability, and operational preparedness
- monitor product performance during rollout and provide immediate feedback on quality and consistency
- provide structured feedback to inform future product development and rollout improvements
- support preventative maintenance of all bakery equipment
- escalate equipment issues that impact product quality or production
- maintain clean, organized, and sanitary work environments
Job Criteria
Experience
Expert Level (7+ years)
Job Location
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