Senior Advanced Field Support Representative

General Dynamics Mission Systems (GDMS) is a premier technology company dedicated to advancing the capabilities of defense, intelligence, and first responder missions across the globe. With a substantial workforce exceeding 12,000 highly skilled professionals, GDMS fosters innovation in a wide array of high-technology solutions, products, and services that span every domain of operation. The company prides itself on its commitment to integrity, trustworthiness, and transparency, creating a workplace environment that encourages both collaboration and individual excellence. Known for its industry-leading expertise, GDMS partners with other top organizations to push the limits of what is possible in defense and scientific technology. Employees at GDMS enjoy a flexible work environment that values their contributions and offers competitive benefits designed to recognize and reward outstanding performance.

Within this forward-thinking environment, the company has an opening for a Senior Advanced Field Support Representative, a role pivotal to the continued success and operational readiness of critical defense and intelligence equipment deployed worldwide. This position involves hands-on technical service and support that directly impacts the mission effectiveness of military personnel and other key stakeholders. As a Senior Advanced Field Support Representative, you will be responsible for installing, repairing, and maintaining sophisticated equipment; providing customer training and technical assistance; and conducting thorough inspections to ensure functionality and reliability. The role demands a strong technical acumen, excellent communication skills, and the ability to diagnose and remediate hardware, software, and system failures using standard procedures.

This job requires close interaction with a broad spectrum of individuals, including military members, government officials, external consultants, and company executives, necessitating professionalism and a high level of interpersonal skills. The position also involves occasional travel of over 25 percent, with potential deployments to various U.S. and international locations, including combat zones. The incumbent will have the opportunity to work with cutting-edge technologies such as artificial intelligence, blockchain, augmented and virtual reality, cloud-native platforms, and quantum computing—all integrating to support defense communication, cyber operations, and surveillance missions. This challenging and rewarding role comes with a competitive hourly wage ranging from approximately $47.37 to $50.81 depending on experience and geographical factors.

Candidates for this position must be U.S. citizens and be able to obtain a Department of Defense Secret security clearance within a reasonable time after hire, subject to a government security investigation. Ideal candidates bring a blend of military or civilian technical training, extensive field service experience, and industry certifications. The company values creative thinking, a commitment to professional development, and an aptitude for integrating innovative solutions like AI to enhance field operations. If you are looking for a career that not only challenges your technical expertise but also allows you to contribute meaningfully to national security and public safety, the Senior Advanced Field Support Representative role at General Dynamics Mission Systems might be your next great opportunity.