Selling General Manager - Louisville, KY

Lifeway Mobility is a renowned nationwide provider specializing in accessibility solutions that empower individuals to live comfortably, independently, and safely in their own homes. With a strong commitment to inclusivity and quality service, Lifeway Mobility operates as more than just a company; it is a community that embodies the core values of Putting People First, Being Accountable, and Doing Well While Doing Good. These principles steer every aspect of the business, from product offerings to customer interactions and organizational culture. The organization is dedicated to making a tangible difference in the lives of those with accessibility needs, ensuring that they can maintain their independence and enjoy a higher quality of life within familiar and safe surroundings.

At the heart of Lifeway Mobility's mission is a dedication to customer-centric service supported by a highly engaged workforce. Employees are provided with comprehensive training opportunities, potential for professional growth, and a robust benefits program that supports well-being and career advancement. This nurturing and supportive environment makes Lifeway Mobility an ideal place for individuals seeking to start or elevate their careers in the accessibility solutions industry.

The General Manager role at Lifeway Mobility is a pivotal leadership position focused on launching, managing, and expanding the company's presence in the Louisville market. This hands-on role centers around the residential Durable Medical Equipment (DME) sector, delivering mobility, safety, and independence solutions to customers within their homes. As a Selling General Manager, you will lead a team dedicated to providing 5-star customer experiences through consultative in-home sales appointments, prompt installation of equipment, and responsive service for maintenance and repairs.

Key responsibilities include achieving ambitious sales targets, overseeing the quality and satisfaction of every project, managing local vendor relationships, and resolving escalated customer issues professionally and efficiently. Additionally, the role involves meticulous inventory management, fleet oversight, and ensuring timely completion of service calls with clear billing processes.

Leadership is a core element of this position, requiring the ability to mentor and guide sales, marketing, and production teams effectively. Responsibilities also extend to hiring, training, and developing staff to exceed expectations, managing budgets to maintain profitability, and scaling business growth within the local market. Compliance with relevant laws, regulations, and company policies is strictly maintained under your guidance.

Ideal candidates bring proven expertise in the residential DME or Home Medical Equipment (HME) industry, with a successful track record in sales production and management. Strong communication and presentation skills, financial savvy, and adept problem-solving capabilities are essential. Familiarity with Microsoft Office applications and readiness to travel up to 10 percent further support the demands of this dynamic role.

The compensation package includes a base salary plus incentives totaling $110,000 to $120,000 annually. Lifeway Mobility also offers an attractive benefits package featuring medical, dental, and vision insurance; 401(k) plan; employer-paid life and long-term disability insurance; paid holidays; and three weeks of paid time off. Comprehensive training through the Lifeway Academy, both virtual and in-person, ensures continuous professional development and support.

Joining Lifeway Mobility means becoming part of a company that genuinely values its employees and the communities it serves. This role presents an exciting opportunity for motivated leaders to make a meaningful impact in the accessibility solutions industry while advancing their careers in a thriving, mission-driven organization.