Seeking a new Assistant General Manager for a Fine-Dining Steakhouse
Job Overview
Employment Type
Full-time
Compensation
Salary
Exact $65,000.00
Work Schedule
Standard Hours
Benefits
Bonus based on performance
competitive salary
Dental Insurance
Employee Discounts
Health Insurance
Opportunity for advancement
Paid Time Off
Vision Insurance
Job Description
SOF Hospitality is a premier multi-concept restaurant group with award-winning establishments located in Houston, New Orleans, and Costa Rica. Known for its dedication to excellence, SOF Hospitality is deeply committed to crafting world-class dining experiences that celebrate culinary artistry, personalized service, and operational precision. The company’s ethos revolves around innovation, integrity, and distinction in the hospitality industry. Their latest venture in Austin, TX, is Aris, an elevated modern steakhouse poised to become one of the city’s premier fine dining destinations. Aris reflects SOF Hospitality’s unwavering commitment to quality, offering a sophisticated menu, exceptional service, and a refined atmosphere that caters to guests seeking top-tier culinary experiences.
The Assistant General Manager (AGM) role at Aris is a dynamic leadership position critical to the success of front-of-house operations. Reporting directly to the General Manager, the AGM will support and drive daily service excellence, team development, and operational efficiency. This full-time, onsite position offers a competitive salary, comprehensive benefits, and significant growth opportunities within the expanding SOF Hospitality portfolio. The AGM will be responsible for maintaining high standards in all aspects of service, from guest experience to financial stewardship, ensuring Aris upholds its reputation for excellence in Austin's vibrant restaurant scene.
The ideal candidate for this role is a confident leader, strategic thinker, and culture cultivator with a deep knowledge of fine dining protocols and a passion for hospitality. The AGM will collaborate closely with the General Manager and culinary leadership to guarantee seamless communication and execution between the front and back of house. Key functions include recruiting and retaining top talent, coaching and inspiring staff, managing guest satisfaction, overseeing compliance with health and safety regulations, and driving financial performance through cost control and accurate reporting. The role requires exceptional interpersonal skills, proficiency with industry-standard platforms such as TOAST and OpenTable, and relevant certifications like TABC and ServSafe.
Joining Aris means being part of a prestigious and growing hospitality group that values innovation, integrity, and culinary excellence. The AGM will have the chance to work alongside passionate professionals dedicated to delivering unmatched guest experiences while contributing to a culture that respects hospitality as a craft. This is an exciting opportunity for a driven hospitality leader seeking career advancement and the chance to elevate fine dining from the inside out in one of Austin’s most anticipated new restaurant concepts.
The Assistant General Manager (AGM) role at Aris is a dynamic leadership position critical to the success of front-of-house operations. Reporting directly to the General Manager, the AGM will support and drive daily service excellence, team development, and operational efficiency. This full-time, onsite position offers a competitive salary, comprehensive benefits, and significant growth opportunities within the expanding SOF Hospitality portfolio. The AGM will be responsible for maintaining high standards in all aspects of service, from guest experience to financial stewardship, ensuring Aris upholds its reputation for excellence in Austin's vibrant restaurant scene.
The ideal candidate for this role is a confident leader, strategic thinker, and culture cultivator with a deep knowledge of fine dining protocols and a passion for hospitality. The AGM will collaborate closely with the General Manager and culinary leadership to guarantee seamless communication and execution between the front and back of house. Key functions include recruiting and retaining top talent, coaching and inspiring staff, managing guest satisfaction, overseeing compliance with health and safety regulations, and driving financial performance through cost control and accurate reporting. The role requires exceptional interpersonal skills, proficiency with industry-standard platforms such as TOAST and OpenTable, and relevant certifications like TABC and ServSafe.
Joining Aris means being part of a prestigious and growing hospitality group that values innovation, integrity, and culinary excellence. The AGM will have the chance to work alongside passionate professionals dedicated to delivering unmatched guest experiences while contributing to a culture that respects hospitality as a craft. This is an exciting opportunity for a driven hospitality leader seeking career advancement and the chance to elevate fine dining from the inside out in one of Austin’s most anticipated new restaurant concepts.
Job Requirements
- Minimum 2 - 5 years of progressive leadership experience in fine dining or upscale restaurant setting
- Exceptional interpersonal and communication skills
- Proficiency in TOAST, OpenTable, and staff scheduling software
- TABC and ServSafe certification or ability to obtain upon hire
- Highly organized and detail-oriented
- Ability to manage multiple priorities under pressure
Job Qualifications
- Minimum 2 - 5 years of progressive leadership experience in a fine dining or upscale restaurant setting
- Demonstrated ability to lead, inspire, and manage high-performing teams in a fast-paced environment
- Exceptional interpersonal and communication skills with a poised and professional demeanor
- Deep knowledge of culinary, wine, and spirits with a passion for education and continuous improvement
- Highly organized, detail-oriented, and adept at balancing multiple priorities under pressure
- Proficiency in industry-standard platforms such as TOAST, OpenTable, and staff scheduling software (7shifts, HotSchedules, etc.)
- TABC and ServSafe certified or able to obtain upon hire
Job Duties
- Partner with the General Manager to recruit, train, and retain top-tier hospitality talent
- Conduct regular performance evaluations, provide actionable feedback, and identify opportunities for growth and advancement
- Lead and inspire staff through daily pre-shift briefings, consistent coaching, and by modeling professionalism and service standards
- Cultivate a positive, inclusive, and results-oriented team culture aligned with SOF Hospitality’s values
- Maintain a consistent and highly visible floor presence during peak hours and special events
- Ensure each guest receives personalized attention and an elevated dining experience from arrival to departure
- Handle guest concerns with discretion and empathy, resolving issues promptly while protecting brand reputation
- Support service staff with deep menu knowledge, wine pairing suggestions, and elevated service techniques
- Build strong guest relationships to drive loyalty, repeat business, and word-of-mouth referrals
- Execute daily operations in accordance with company SOPs and industry best practices
- Coordinate with culinary leadership to ensure cohesive pacing, communication, and execution between FOH and BOH
- Oversee daily cash reconciliation, POS accuracy, and financial reporting with absolute integrity
- Ensure dining room and bar areas are meticulously maintained, organized, and guest-ready at all times
- Manage all FOH inventory, ordering, and vendor communication as needed
- Ensure full compliance with all local, state, and federal health regulations, labor laws, and food safety standards
- Maintain up-to-date certifications (e.g., TABC, ServSafe) for self and ensure compliance among FOH staff
- Conduct internal audits to ensure team adherence to dress codes, alcohol policies, and hygiene standards
- Champion a proactive safety culture and ensure the team is trained to respond to emergency scenarios
- Assist in managing labor scheduling and cost control strategies to optimize profitability without compromising service
- Analyze daily sales data, labor reports, and guest feedback to identify patterns and operational opportunities
- Collaborate with the GM on weekly forecasting, budgeting, and financial planning initiatives
- Contribute to inventory accuracy, waste reduction strategies, and vendor accountability
- Oversee and optimize OpenTable, TOAST, and reservation management systems for guest flow and table turns
- Assist in maintaining all operational documentation, including payroll, time tracking, incident reports, and training records
- Participate in weekly leadership meetings and contribute to strategic planning for long-term growth
- Represent Aris and SOF Hospitality in community and industry engagements as needed
Job Criteria
Experience
Mid Level (3-7 years)
Job Location
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