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SECURITY SUPERVISOR - AM/MID - FULL TIME - DISCOUNTED ROOM NIGHTS - BENEFITS AFTER 30 DAYS!

Job Overview

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Employment Type

Full-time
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Compensation

Hourly
Exact $25.00
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Work Schedule

Flexible
Day Shifts
Weekend Shifts
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Benefits

Health Insurance
401k
discounted room nights
Paid Time Off
Tuition Reimbursement
gym access
Free Meals

Job Description

Hyatt Regency Minneapolis is part of the globally recognized Hyatt brand, known for its commitment to celebrating individuality and empowering colleagues to thrive. Hyatt is a renowned name in the hospitality industry, widely appreciated for delivering outstanding guest experiences and fostering inclusive, supportive work environments. At Hyatt Regency Minneapolis, employees engage in a culture of care where success is celebrated, and efforts are rewarded, making it a nurturing place for professional growth and a fulfilling career. The hotel emphasizes both guest satisfaction and colleague well-being, providing affordable, stress-free experiences for its guests, while offering comprehensive benefits to support its employees from day one.

The role of Security Supervisor at Hyatt Regency Minneapolis is vital for maintaining a safe and secure environment throughout the property. This position requires a leader who not only supervises and coordinates all security operations but also responds effectively to emergencies involving guests and employees. As the Security Supervisor, you will oversee a dedicated security team, including officers, patrol staff, and access control personnel, ensuring there is adequate coverage across all shifts, including nights, weekends, and during major events. With a strong focus on communication and guest service, this role demands a professional committed to creating a welcoming atmosphere where guests and staff feel protected.

Key responsibilities involve conducting routine patrols of the entire hotel property covering public areas, back-of-house spaces, parking garages, and convention areas to proactively identify risks, hazards, or policy breaches. The Security Supervisor will investigate incidents such as theft, disturbances, fire alarms, or medical emergencies, prepare detailed reports, and suggest appropriate corrective measures. The role also includes enforcing compliance with all relevant laws and Hyatt's security standards while managing vital security systems like CCTV, electronic access controls, and emergency alarms.

Additionally, the Security Supervisor will act as a liaison with local law enforcement and emergency responders during major incidents. This leadership position requires developing, training, and coaching the security team on standard operating procedures, emergency responses (including evacuation, lockdowns, and active shooter scenarios), crowd management, and Hyatt’s high service standards. The role is integral to supporting events hosting high-profile guests by implementing tailored security plans to ensure smooth, safe operations.

Hyatt Regency Minneapolis values its staff and fosters a collaborative, team-driven work environment with diverse industry expertise. Benefits include health coverage eligibility after 30 days, a 401K plan with company match, discounted and free room nights at Hyatt properties, education assistance, employee parking discounts, access to on-site fitness facilities, complimentary meals, and paid time off including vacation, sick days, and holidays. Annual performance-based salary increases further incentivize dedication and excellence. Candidates seeking this rewarding Security Supervisor position will join a respected global hospitality leader that prioritizes safety, service, and career development.

Job Requirements

  • High school diploma or equivalent
  • 1-3 years of security experience preferred
  • Strong verbal and written communication skills
  • Ability to work flexible shifts including weekends and holidays
  • Must be able to stand and walk for long periods
  • Ability to handle emergency situations calmly and efficiently
  • Prior experience in hospitality security preferred

Job Qualifications

  • A resume must be provided to be considered for this position
  • A true desire to satisfy the needs of others in a fast paced environment
  • Refined verbal and written communication skills
  • 1-3 years of security experience preferred
  • Ability to stand for long periods of time and walk moderate distances
  • This is an AM Mid position with shifts starting between 7am-11am flexible availability is required including weekends and holidays

Job Duties

  • Supervise and schedule the security team including officers patrol staff and access control personnel ensure staffing coverage across all shifts including nights weekends and major events
  • Conduct regular patrols of the property public areas back-of-house loading docks parking garage event convention spaces to identify security risks safety hazards or policy violations
  • Respond promptly and appropriately to security incidents physical safety theft disturbance fire alarm medical emergency and investigate reports prepare incident reports escalate as needed and recommend corrective action
  • Ensure compliance with local state and federal laws and Hyatt brand security standards maintain records of incidents access logs and ensure audit readiness
  • Coordinate with local law enforcement fire department and first responder agencies when needed serve as hotel liaison in investigations or major incident responses
  • Oversee and enforce key control CCTV surveillance systems electronic access systems and panic duress alarms ensure all systems are functional and correctly monitored
  • Develop train and coach security staff on standard operating procedures emergency response protocols evacuation lockdown active-shooter natural disaster crowd management guest relations and Hyatt service expectations

Job Criteria

Experience

Mid Level (3-7 years)


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