Security Officer (On Call) - DoubleTree by Hilton Alana Waikiki Beach

Job Overview

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Employment Type

Full-time
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Compensation

Hourly
Exact $25.00
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Benefits

Incredible travel perks
Employee Stock Purchase Program
Paid parental leave
Personalized caregiving support
Crisis concierge services
Mental Health Resources
Generous Paid Time Off
health and welfare benefits
retirement plans

Job Description

Hilton is a renowned global leader in the hospitality industry, recognized for its exceptional service and award-winning workplace culture. With over 3 billion guests worldwide, Hilton’s mission is to fill the earth with the light and warmth of hospitality by delivering memorable experiences to every guest. The company takes pride in cultivating a supportive and inclusive environment that not only prioritizes guest satisfaction but also invests deeply in the wellbeing and growth of its team members. Hilton's suite of world-class brands sets new standards for the future of travel, offering career opportunities that range from entry-level roles to leadership positions in a variety of hotel operations.

The Security Officer role at Hilton is essential in maintaining the safety and security of the hotel and its guests. As a Security Officer, you will be responsible for conducting security patrols of the interior and exterior premises to identify and mitigate safety risks, security threats, and any undesirable conditions that could impact guest experience or hotel operations. You will assist with investigations by conducting preliminary inquiries into incidents, documenting findings thoroughly to ensure that security reports are accurate and complete. Responding promptly and effectively to emergencies, including fires, medical incidents, and other safety hazards, is a critical part of this role. In addition to safeguarding people and property, you will provide exceptional guest assistance by addressing inquiries and concerns professionally, embodying Hilton’s core values of integrity, leadership, teamwork, ownership, and a sense of urgency.

Working at Hilton means joining a company that values teamwork and leadership and encourages team members to bring their best selves to work every day. Hilton emphasizes a culture of acting with integrity and accountability while inspiring others through positive leadership. The company’s ongoing commitment to exceptional hospitality and employee wellbeing is underscored by a range of benefits designed to support financial security, mental health, family life, and personal growth. Hilton encourages employees to explore their full potential and grow their careers within a welcoming and empowering environment. Whether you are starting a new career or seeking to advance in the hospitality industry, the Security Officer position at Hilton offers a meaningful and dynamic opportunity to contribute to an award-winning team and create impactful guest experiences.

Job Requirements

  • High school diploma or equivalent
  • Previous security experience preferred
  • Ability to conduct physical patrols and surveillance
  • Effective communication skills
  • Ability to handle emergency situations calmly and efficiently
  • Availability to work flexible shifts including nights and weekends
  • Must pass background checks and meet employment eligibility criteria

Job Qualifications

  • High school diploma or equivalent
  • Previous experience in security or hospitality preferred
  • Strong observational and problem-solving skills
  • Excellent communication and interpersonal skills
  • Ability to remain calm and act promptly in emergency situations
  • Basic knowledge of safety and emergency response procedures
  • Commitment to integrity, teamwork, and guest service excellence

Job Duties

  • Conduct security patrols to monitor interior and exterior hotel premises for safety and security risks
  • Assist with preliminary incident investigations by gathering information and documenting findings
  • Maintain accurate and detailed security reports and records
  • Respond to emergencies such as fires, medical incidents, safety hazards, and security threats
  • Provide exceptional guest assistance by addressing inquiries and concerns with professionalism
  • Collaborate with team members to ensure a safe and welcoming environment
  • Uphold Hilton’s core values by acting with integrity and demonstrating leadership

Job Criteria

Experience

No experience required


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