Allied Universal logo

Security Officer Lobby Concierge

Job Overview

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Employment Type

Full-time
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Compensation

Hourly
Exact $19.25
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Work Schedule

Day Shifts
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Benefits

Health Insurance
Dental Insurance
Vision Insurance
basic life insurance
accidental death and dismemberment insurance
Disability insurance
Paid Time Off

Job Description

Allied Universal is North America's leading security and facility services company, recognized for delivering outstanding security solutions and facility management services to a wide array of industries. The company prides itself on fostering a dynamic, welcoming, and collaborative environment where employees can find a true sense of purpose. Allied Universal is committed to creating a positive impact on the communities and customers they serve by having a workforce that values trust, agility, innovation, reliability, and integrity. With a comprehensive approach to security, Allied Universal integrates advanced technology with highly trained professionals to provide services customized to client needs across various sectors including tech, media, telecommunications, and more.

The role of Security Officer Lobby Concierge in Albuquerque, NM, offers a unique opportunity for individuals passionate about customer service and security. As part of the Allied Universal team at a cutting-edge tech and telecommunications location, the Security Officer Lobby Concierge serves as the first point of contact for visitors, employees, and contractors. This position requires not only vigilance to safeguard the premises but also exceptional communication skills to ensure smooth visitor management and adherence to site-specific policies. The role includes greeting guests, verifying identification and access authorization, and monitoring entry points and surveillance systems. This position is critical in maintaining a secure and professional environment, often responding calmly and efficiently to unusual activities or emergencies.

This full-time position offers a pay rate of $19.25 per hour and operates primarily during daytime shifts from Friday through Sunday. The Security Officer Lobby Concierge plays an essential role in supporting security operations by managing access control, visitor logs, badge distribution, and communication with other security or facility staff. The ideal candidate thrives in a technology-driven environment, enjoys working as part of a team, and approaches their responsibilities with a customer-centered mindset and a strong commitment to safety and security. This role not only demands attentiveness and detail orientation but also the capacity to handle sensitive situations with professionalism and care, reflecting Allied Universal's core values.

Job Requirements

  • Be at least 18 years of age for unarmed roles
  • 21+ years of age for armed roles
  • Possess a high school diploma or equivalent
  • CPR and first aid certification preferred
  • Customer service experience preferred
  • Ability to use computer or tablet preferred
  • Guard card or license preferred
  • Pass background investigation and drug screen as required
  • Licensing requirements subject to state laws
  • Valid driver’s license for driving positions only

Job Qualifications

  • High school diploma or equivalent
  • Customer service experience preferred
  • CPR and first aid certification preferred
  • Comfort using a computer or tablet preferred
  • Guard card or license preferred
  • Strong communication skills
  • Ability to work collaboratively in a team environment

Job Duties

  • Provide customer service at the front desk by carrying out security-related procedures
  • Greet visitors, employees, and contractors, verify identification and access authorization
  • Manage visitor logs and badge distribution
  • Monitor entry points, cameras, and alarm activity
  • Respond to incidents and unusual activity calmly and report details
  • Answer phones and communicate with staff regarding arrivals and deliveries
  • Support security-related operations in a professional manner

Job Criteria

Experience

No experience required


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