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Security Officer - Industrial

Job Overview

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Employment Type

Full-time
Hourly
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Compensation

Hourly
Exact $17.85
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Benefits

Medical insurance
Dental Insurance
Vision Insurance
401(k)
Paid Time Off
Paid holidays
Disability Coverage

Job Description

GardaWorld Security Services is a globally recognized leader in providing professional security solutions tailored to meet the specific needs of clients across various sectors. As a security services provider with a deep commitment to excellence, GardaWorld prides itself on employing a highly skilled and dedicated team of security professionals. Their operations span multiple regions and industries, including corporate office towers, hospitality settings like hotels, and commercial spaces such as shopping centers. The company's reputation is built on its rigorous training programs, comprehensive employee support, and a work environment that has earned it certification as a Great Place to Work. With a focus on career development, GardaWorld offers meaningful opportunities not only for frontline security guards but also for those aiming to grow within the company and build long-term careers in security. The company fosters an organizational culture that values entrepreneurial spirit, teamwork, and customer service excellence, ensuring that employees feel engaged and motivated to represent GardaWorld's standards and mission.

The Concierge Security Officer role at GardaWorld is a unique position that emphasizes not only the essential duties of security but also the importance of delivering outstanding customer service. This role involves working in dynamic locations such as office buildings, hotels, and shopping centers where interaction with visitors, tenants, and staff is frequent and critical. The Concierge Security Officer is responsible for creating a welcoming and secure environment that reassures and inspires confidence among all who enter the premises. This role requires a natural ability to engage warmly with people, verify identities accurately, manage access controls diligently, and respond promptly and effectively to any incidents. The position operates on a full-time schedule with shifts including second and third shifts, reflecting the need for vigilant security coverage during varied hours. Offering a competitive hourly wage of $17.85 coupled with benefits such as medical, dental, and vision insurance plans, a 401(k) retirement plan with employer contributions, paid time off, paid holidays, disability coverage, and life insurance options, this role supports not only the professional growth but also the personal well-being of its employees. Additionally, GardaWorld provides uniforms at no cost and offers assistance with obtaining and maintaining the required Iowa security license. This opportunity is ideal for candidates with exceptional customer service skills who meet the eligibility criteria, including U.S. work authorization, educational background, and a commitment to maintaining security standards. For those with prior military, law enforcement, or security experience, this position offers a chance to transition skills into a civilian security career with a reputable and supportive employer.

Job Requirements

  • Be authorized to work in the U.S
  • Be able to provide documentation of high school diploma or GED
  • Must be at least 21 years of age
  • Must have a valid driver's license
  • Must be available to work holidays
  • Must be able to obtain and maintain an Iowa security license

Job Qualifications

  • Be authorized to work in the U.S
  • Be able to provide documentation of high school diploma or GED
  • Exceptional customer service skills
  • Proficient in basic phone and computer skills
  • Security, military, or law enforcement experience preferred
  • Must be at least 21 years of age
  • Must have a valid driver's license
  • Must be able to obtain and maintain an Iowa security license

Job Duties

  • Customer service duties like welcoming, verifying identity, and guiding visitors
  • Manage access control
  • Perform regular patrols to identify potential risks
  • Inspect security equipment and report any maintenance needs
  • Respond to incidents, provide first aid, and coordinate with emergency teams
  • Answer questions in person or by phone
  • Write incident reports and communicate security concerns

Job Criteria

Experience

Entry Level (1-2 years)


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