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Security Officer II, Part-Time, Weekday & Weeknights-Wed-Fri
Job Overview
Employment Type
Part-time
Hourly
Compensation
Hourly
Range $21.33 - $1.00
Work Schedule
Fixed Shifts
Benefits
Medical insurance
Dental Insurance
Mbta discount
Museum discounts
Continuing education courses
wellness programs
Health and fitness discounts
Pet insurance
Employee assistance program
credit union
Vision Insurance
Vacation Time
Holiday time
Sick Time
Flexible spending account
retirement savings plan
Job Description
The Museum of Fine Arts (MFA), Boston, is one of the most renowned art museums in the world, celebrated for its vast and diverse collection that covers nearly all cultures and time periods. The museum's collection includes art from ancient Egypt, French Impressionism, and contemporary works, making it a rich cultural resource for visitors of all backgrounds. Beyond its exceptional art displays, the MFA serves as a vibrant social destination offering concerts, films, lectures, and educational programs for families and schools. The institution is highly committed to fostering an inclusive and welcoming environment, both for its visitors and employees. This... Show More
Job Requirements
- Must have strong customer service and interpersonal skills
- ability to clearly communicate with museum staff and visitors
- flexibility to work outside of the regular schedule to support special museum programming and other security coverage needs
- physical stamina for extended walking and standing
- ability to navigate multiple floors, stairs and varying climate conditions
- basic computer user skills
- familiarity with security equipment
- multilingual skills a plus
- security experience a plus
Job Qualifications
- Strong customer service and interpersonal skills
- ability to clearly communicate with museum staff and visitors
- basic computer user skills
- familiarity with security equipment
- reliability and sound judgment
- excellent verbal and written communication skills
- ability to handle high-stress situations
- multilingual skills a plus
- security experience a plus
Job Duties
- Provide superior customer service to visitors, staff and volunteers throughout the museum
- perform routine patrols of assigned areas including galleries, exterior doors, laboratories, secure areas and other museum facilities
- assist with crowd control management during highly attended exhibitions and events
- maintain regular communication with the command center, report any security concerns, safety hazards or unusual incidents, and ensure compliance with security protocols
- demonstrate excellent verbal and written communication skills
- identify potential security risks through keen observation
- handle high-stress situations effectively
- work independently with minimal supervision and demonstrate sound judgment in resolving conflicts
- use security equipment and basic computer skills
- maintain confidentiality
Job Criteria
Experience
No experience required
Job Location
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