Security Officer Concierge Desk

Allied Universal is North America's leading security and facility services company, recognized for its dedication to providing rewarding career opportunities that instill a strong sense of purpose among its employees. With a commitment to creating a dynamic, welcoming, and collaborative work environment, Allied Universal prides itself on fostering a culture that positively impacts the communities and customers it serves. The company operates across diverse industries, delivering comprehensive security and facility management solutions that prioritize safety, professionalism, and customer satisfaction. As part of an extensive network, employees at Allied Universal benefit from innovative technologies, career growth opportunities, and a suite of financial and health benefits that enhance their overall work experience.

The Security Officer Concierge Desk role based in Orlando, FL, offers an important position within Allied Universal’s professional front desk team at a prominent financial institution. This full-time, day-shift role, operating from 7:00 AM to 3:00 PM daily from Monday to Sunday, with a competitive pay rate of $18.87 per hour, is integral in maintaining a secure and welcoming environment for clients, visitors, and staff. The Security Officer Concierge is the frontline representative, tasked with greeting visitors, managing access control, and monitoring lobby and reception areas to ensure strict adherence to security protocols.

In this visible and interactive role, the Security Officer Concierge Desk serves multiple functions beyond standard security practices. They are responsible for delivering exceptional customer service by providing accurate information, answering questions, and giving directions with professionalism and courtesy. Key responsibilities include verifying identification, documenting visitor activity, managing deliveries and service requests, and responding to security-related concerns and emergency situations with calmness and effective problem-solving skills. The role requires maintaining detailed reports and records related to daily operations, access control, and any incidents that may occur, supporting the overall integrity of the site’s security infrastructure.

The position demands strong communication skills, reliability, teamwork, and unwavering integrity, aligning with Allied Universal’s values and standards. Candidates are expected to have, or be willing to obtain, certain certifications and licenses. While customer service experience, CPR, First Aid certification, and a guard card or license are preferred, the company values the potential of individuals who meet the minimum age requirement of 18 years for unarmed roles (21+ for armed roles) and possess at least a high school diploma or equivalent. Applicants will undergo background investigations and drug screenings as part of Allied Universal’s compliance with federal, state, and local regulations. This consideration extends even to individuals with criminal histories, ensuring fair employment practices.

Employees of Allied Universal gain access to exclusive smart tools that enhance job management, enabling staff to view and claim additional shifts to increase earnings. The company offers extensive paid training programs and clear career advancement paths, empowering employees to grow professionally within the organization. Additionally, Allied Universal provides a comprehensive benefits package including retirement savings plans, and medical, dental, vision, basic life, accidental death and dismemberment insurance, and disability insurance. Employees also enjoy exclusive perks through discounts on popular brands and services.

Allied Universal embraces a commitment to equality and inclusion, ensuring all qualified applicants receive fair consideration regardless of race, ethnicity, age, gender, sexual orientation, national origin, disability, veteran status, or any legally protected characteristic. For support during the application process or to request accommodations, candidates are encouraged to contact the company’s Human Resources department, with office locations accessible via Allied Universal’s official website. This role presents a valuable opportunity to join a reputable security leader dedicated to safeguarding people and places while promoting team spirit and professional development within a vibrant workplace environment.