
Job Overview
Employment Type
Full-time
Hourly
Compensation
Hourly
Exact $14.00
Work Schedule
Day Shifts
Benefits
Health Insurance
Dental Insurance
Vision Insurance
basic life insurance
Disability insurance
Retirement Plan
Paid Time Off
Job Description
Allied Universal is North America’s leading security and facility services company, known for providing rewarding careers that offer a true sense of purpose. With a workforce that operates in a dynamic, welcoming, and collaborative environment, Allied Universal emphasizes a team culture that positively impacts the communities and customers it serves. The company blends innovative security solutions with exceptional customer service, enabling its employees to thrive while delivering superior service across a wide range of industries. This commitment to excellence is demonstrated through its leadership in security services, facility management, and other support services that ensure safety and elevate client experiences.
The role of Security Officer Concierge Desk in Lubbock, TX, with Allied Universal involves serving and safeguarding clients in diverse sectors like commercial real estate. This position is full-time and offers hourly pay of $14.00, with a schedule focusing on evening shifts from 3:00 PM to 11:00 PM, Monday, Tuesday, Friday, Saturday, and Sunday. Those hired will spend extended periods walking or standing and will be embedded at a premier commercial real estate location. As a front desk professional, the Security Officer concierge plays a crucial part in maintaining a secure and professional atmosphere by greeting visitors, managing access, enforcing security protocols, and delivering high-level customer service and communication.
In this highly visible role, the Security Officer Concierge Desk is integral in creating a welcoming and safe environment by monitoring lobby and reception activities, verifying visitor identities, issuing credentials, and responding promptly and calmly to any incidents or security concerns. Additionally, this role involves administrative responsibilities such as answering phones, assisting tenants and guests with inquiries, maintaining logs, and supporting daily front desk reporting. Allied Universal prides itself on fostering a caring culture that prioritizes people and integrity, emphasizing agility, reliability, and innovation in its team members. The ideal candidate embraces these values, contributes to a positive workplace atmosphere, and excels in managing complex situations with professionalism and tact. This opportunity is perfect for individuals seeking meaningful work in security services within a supportive, growth-oriented company that values its employees and their contributions.
The role of Security Officer Concierge Desk in Lubbock, TX, with Allied Universal involves serving and safeguarding clients in diverse sectors like commercial real estate. This position is full-time and offers hourly pay of $14.00, with a schedule focusing on evening shifts from 3:00 PM to 11:00 PM, Monday, Tuesday, Friday, Saturday, and Sunday. Those hired will spend extended periods walking or standing and will be embedded at a premier commercial real estate location. As a front desk professional, the Security Officer concierge plays a crucial part in maintaining a secure and professional atmosphere by greeting visitors, managing access, enforcing security protocols, and delivering high-level customer service and communication.
In this highly visible role, the Security Officer Concierge Desk is integral in creating a welcoming and safe environment by monitoring lobby and reception activities, verifying visitor identities, issuing credentials, and responding promptly and calmly to any incidents or security concerns. Additionally, this role involves administrative responsibilities such as answering phones, assisting tenants and guests with inquiries, maintaining logs, and supporting daily front desk reporting. Allied Universal prides itself on fostering a caring culture that prioritizes people and integrity, emphasizing agility, reliability, and innovation in its team members. The ideal candidate embraces these values, contributes to a positive workplace atmosphere, and excels in managing complex situations with professionalism and tact. This opportunity is perfect for individuals seeking meaningful work in security services within a supportive, growth-oriented company that values its employees and their contributions.
Job Requirements
- Be at least 18 years of age for unarmed roles
- 21+ years of age for armed roles
- Possess a high school diploma or equivalent
- Undergo a background investigation in accordance with all federal, state, and local laws
- Pass a drug screen as permitted by law
- Meet licensing requirements as per state and/or local laws prior to employment if applicable
- Possess a valid driver’s license for driving positions only
Job Qualifications
- Possess a high school diploma or equivalent
- Excellent customer service and communication skills
- Ability to respond calmly to incidents and emergencies
- Basic administrative and record-keeping abilities
- Reliable and professional demeanor
- Ability to work collaboratively in a team environment
Job Duties
- Provide customer service by greeting visitors, managing front desk activity, and following site-specific security-related procedures for a commercial real estate location
- Monitor access to the lobby and other assigned entry points, verify visitor information, issue visitor credentials as directed, and document arrivals and departures
- Respond to incidents, unusual activity, and critical situations in a calm, problem-solving manner, and communicate with building contacts and/or emergency services when appropriate
- Answer phones, assist tenants, guests, and staff with directions and general inquiries, and support front desk reporting, log entries, and other administrative duties related to the post
- Observe lobby and reception area activity and report maintenance concerns, policy violations, and/or suspicious behavior according to site procedures
Job Criteria
Experience
No experience required
Job Location
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