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Security Officer - Concierge

Job Overview

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Employment Type

Full-time
Hourly
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Compensation

Hourly
Exact $20.50
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Work Schedule

Standard Hours
Fixed Shifts
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Benefits

Medical insurance
Dental Insurance
Vision Insurance
401(k) retirement plan
Paid Time Off
Paid holidays
Life insurance

Job Description

GardaWorld Security Services is a renowned global security company dedicated to delivering customized and advanced security solutions tailored to a variety of environments. As a leader in the security industry, GardaWorld employs and trains a highly professional workforce capable of maintaining the safety and security of individuals and property in diverse settings ranging from office towers and hotels to shopping centers and other commercial venues. Recognized as a Great Place to Work in the United States, GardaWorld emphasizes career growth and offers meaningful employment opportunities for individuals seeking a challenging and rewarding career in security services. The company is committed to inclusion, recognizing the importance of diversity and equal employment opportunities across all aspects of its operations. Locations like Lake Liberty, Washington, benefit from GardaWorld's comprehensive approach to security, melding customer engagement with vigilant safety practices.

The role of Concierge Security Officer at GardaWorld Security Services focuses heavily on customer service excellence while maintaining the highest standards of security and access control. This full-time position offers a set schedule of Monday through Friday, from 11 am to 7 pm, providing stability and consistent hours for the right candidate. The hourly wage is competitive at $20.50, complemented by the option of DailyPay, which allows employees flexible access to their earned wages. The company also offers a comprehensive benefits package that includes medical, dental, and vision insurance plans; a 401(k) retirement plan with employer matching contributions; paid time off and holidays; disability coverage; and life insurance options. Beyond immediate job benefits, GardaWorld fosters career advancement, encouraging employees to grow within the company and take on greater responsibilities over time. Uniforms are provided free of charge, ensuring employees are well-prepared and professional in appearance.

In this position, the Concierge Security Officer serves as the frontline representative and guardian of the client’s property and visitors. It requires a natural ability to build meaningful connections with diverse populations, reassuring and inspiring confidence in all those served. Responsibilities include greeting and verifying visitors, managing access control protocols, conducting regular patrols to identify and mitigate potential risks, inspecting security equipment and coordinating maintenance, responding effectively to incidents including providing first aid, and maintaining clear written communication through incident reports. An essential aspect of this job is effective communication, both in person and by phone, ensuring any questions are answered promptly and security concerns are escalated appropriately. This role is crucial in maintaining a safe, welcoming atmosphere while safeguarding assets against potential threats.

Applicants should be prepared for a thorough hiring process that includes background checks and drug screening after a job offer is extended, underscoring GardaWorld’s commitment to safety and professionalism. This position is best suited for candidates authorized to work in the United States, holding a high school diploma or GED, and possessing exceptional customer service skills. Proficiency in basic phone and computer usage is necessary, and candidates with prior security, military, or law enforcement experience are highly preferred. Ultimately, GardaWorld is looking for ambitious individuals with an entrepreneurial spirit who aspire to become ambassadors of the company’s brand and mission, signifying not just a job, but a promising career path in the security industry.

Job Requirements

  • High school diploma or GED required
  • Proven customer service experience
  • Ability to pass background check and drug screening
  • Authorization to work in the U.S.
  • Effective communication skills

Job Qualifications

  • Be authorized to work in the U.S.
  • Be able to provide documentation of High School Diploma or GED
  • Exceptional customer service skills
  • Proficient in basic phone and computer skills
  • Security, military, law enforcement experience preferred

Job Duties

  • Customer service duties like welcoming, verifying identity, and guiding visitors
  • Manage access control
  • Perform regular patrols to identify potential risks
  • Inspect security equipment and report any maintenance needs
  • Respond to incidents, provide first aid, and coordinate with emergency teams
  • Answer questions in person or by phone
  • Write incident reports and communicate security concerns
  • Ensure the safety and protection of individuals and property

Job Criteria

Experience

Entry Level (1-2 years)


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