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Security Officer Building Concierge

Job Overview

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Employment Type

Full-time
Hourly
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Compensation

Hourly
Exact $21.00
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Work Schedule

Day Shifts
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Benefits

Health Insurance
Dental Insurance
Vision Insurance
basic life insurance
Accidental death and dismemberment insurance(disability insurance)
retirement savings plan
Paid Time Off

Job Description

Allied Universal is North America’s leading security and facility services company, renowned for providing rewarding careers that offer employees a meaningful sense of purpose and contribution. With a commitment to creating a dynamic, welcoming, and collaborative workplace, Allied Universal fosters a culture that positively impacts the communities and customers it serves. The company operates across various industries, providing comprehensive security solutions tailored to meet the unique needs of each client. Allied Universal emphasizes integrity, people-first values, and agility in its service delivery, ensuring it remains a trusted partner in safety and security management throughout North America.

The role of Security Officer Building Concierge in Santa Ana, CA, is a critical position within Allied Universal’s portfolio of services, particularly focused on commercial real estate environments. This full-time position, scheduled during swing shifts, pays $21.00 per hour and is designed to ensure client properties remain safe and welcoming. As an Unarmed Patrol Officer, you will be responsible for monitoring assigned areas, conducting routine patrols, and deterring security-related incidents through a visible and proactive presence. Your duties will include providing excellent customer service to tenants, visitors, and property staff while maintaining a strong awareness of security protocols and site-specific policies.

This position offers a unique blend of security and concierge services aimed at supporting access control, emergency response, and general site safety. You will respond calmly and efficiently to incidents or alarms, documenting observations and collaborating with property management and first responders as needed. Regular patrols will cover building interiors, common areas, parking facilities, and perimeters to identify and report hazards or maintenance concerns promptly. The role requires verifying credentials and controlling access points, ensuring compliance with property rules and enhancing the overall tenant and visitor experience.

Allied Universal values employees who can contribute to a culture of trust, respect, and reliability. This Security Officer role is an excellent opportunity for individuals seeking a stable career in security services with pathways for growth supported by company training and exclusive technology tools. Allied Universal also offers comprehensive financial and health benefits, including retirement plans and various insurance coverages, alongside exclusive perks such as discounts on top brands and services.

Joining Allied Universal means becoming part of a renowned organization committed to equal opportunity employment and inclusive practices. The company ensures fair consideration for all qualified applicants regardless of race, ethnicity, age, gender identity, disability, or any other legally protected status. Its hiring process includes background checks and drug screenings consistent with local laws, ensuring the highest standards of workplace safety and integrity are upheld.

This position in Santa Ana embodies Allied Universal’s dedication to quality service delivery in commercial real estate security, combining strong operational responsibilities with a customer-first approach. It is an ideal role for individuals who value teamwork, professionalism, and making a tangible impact every day.

Job Requirements

  • Be at least 21 years of age
  • Possess a high school diploma or equivalent
  • Subject to background investigation
  • Subject to drug screen
  • Licensing requirements as per state or local laws
  • Valid driver’s license for driving positions
  • Ability to lift up to 20 lbs preferred
  • Customer service experience preferred
  • Alarm panel experience preferred

Job Qualifications

  • High school diploma or equivalent
  • Customer service experience
  • Access control and badge experience preferred
  • Alarm panel experience preferred
  • Ability to lift up to 20 lbs preferred
  • Strong communication skills
  • Ability to remain calm under pressure

Job Duties

  • Provide customer service to tenants, visitors, and property staff by carrying out security-related procedures
  • Respond to incidents, alarms, and critical situations in a calm, problem-solving manner
  • Conduct regular and random patrols throughout the building, common areas, parking areas, and perimeter
  • Monitor access points and visitor activity, verify credentials when required
  • Support orderly entry and exit in accordance with site-specific instructions and property rules
  • Document observations and share relevant information with property management or first responders as needed
  • Report maintenance concerns, hazards, and unusual conditions

Job Criteria

Experience

Entry Level (1-2 years)


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