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Security Officer - Allied Universal

Job Overview

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Employment Type

Full-time
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Compensation

Hourly
Exact $25.00
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Work Schedule

Flexible
Day Shifts
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Benefits

Medical insurance
Dental Insurance
Vision Insurance
basic life insurance
AD&D insurance
Disability insurance
401(k) Plan
Paid vacation

Job Description

Allied Universal is North America's leading security and facility services company dedicated to providing rewarding career opportunities that offer a meaningful sense of purpose. With a strong presence across various communities and industries, Allied Universal plays a vital role in creating safe and secure environments for businesses, government agencies, and private clients. The company fosters a dynamic, welcoming, and collaborative workplace culture that values the contributions of each employee while positively impacting the communities it serves. Recognized for its commitment to excellence and integrity, Allied Universal supports career growth, professional development, and offers employees a chance to be part of a team with a shared vision for safety and customer service excellence.

The role of Hybrid Security Officer / Support Clerk at Allied Universal is an exciting, unique opportunity combining frontline security operations with administrative support duties. This hybrid position is ideal for candidates who thrive in fast-paced, complex computer task environments, enjoy variety in their daily work, and seek career advancement beyond a traditional security officer role. The position offers competitive pay rates of $25.00 per hour for Security Officer assignments and $30.00 per hour for Support Clerk assignments, reflecting the dual nature of the responsibilities. Employees primarily undertake Security Officer tasks while receiving training to competently perform as Support Clerks, providing critical backup during scheduled time off, leaves of absence, call-offs, and other staffing contingencies.

This role demands flexibility and availability for shifts that may vary widely, including weekends, holidays, evenings, overnight shifts, and short-notice scheduling. Support Clerk duties require availability during specific start windows throughout the day to ensure seamless service coverage. Allied Universal encourages employees in this role to develop their administrative, client service, and operational skills, allowing them to contribute to multiple facets of the organization. Working as a Hybrid Security Officer / Support Clerk enables individuals to gain valuable exposure to security protocols and administrative workflows, making it a rewarding and multifaceted career path within the security industry.

Job Requirements

  • High school diploma or equivalent
  • Associate degree in Business Administration or related field preferred
  • Three to five years of administrative experience preferred
  • Previous customer service or client-facing experience
  • Excellent written and verbal communication skills
  • Strong organizational skills
  • Ability to multitask and prioritize competing responsibilities
  • Comfortable working independently and as part of a team
  • Licensing requirements may be required prior to employment
  • Resume required

Job Qualifications

  • High school diploma or equivalent
  • Associate degree in Business Administration or related field preferred
  • Three to five years of administrative experience in a fast-paced environment preferred
  • Previous customer service or client-facing experience
  • Excellent written and verbal communication skills
  • Strong organizational skills with exceptional attention to detail
  • Ability to multitask and prioritize competing responsibilities
  • Comfortable working independently and as part of a team
  • Licensing requirements are subject to state and/or local laws and regulations and may be required prior to employment
  • Resume required
  • Strong computer proficiency with Microsoft Office (Excel, Word, Outlook)
  • Experience with Apple/macOS applications (Keynote, Pages, Numbers) a plus
  • Ability to quickly learn database systems such as FileMaker Pro
  • Data entry and administrative software experience preferred
  • Professional email and business communication skills required

Job Duties

  • Perform security patrols on foot when scheduled
  • Escort vendors and contractors to designated areas
  • Monitor for unsafe conditions, security risks, and policy violations
  • Respond appropriately to emergencies, alarms, and incidents
  • Control access to the facility by monitoring entrances and exits
  • Assist employees, visitors, and contractors in a professional manner
  • Complete detailed incident reports, activity logs, and other required documentation
  • Communicate with supervisors, law enforcement, or emergency responders when necessary
  • Perform other security-related duties as assigned
  • Receive, process, and complete security service requests accurately and efficiently
  • Review requests for completeness, accuracy, and compliance with established procedures
  • Determine staffing and resource requirements based on operational priorities
  • Create and maintain post orders using established standards
  • Update and maintain FileMaker Pro databases and daily contractor logs
  • Coordinate with Scheduling and Leadership regarding staffing needs and request status
  • Modify service requests based on client changes, staffing shortages, or operational priorities
  • Provide timely updates to clients and internal leadership
  • Deliver exceptional customer service while building positive relationships with client stakeholders
  • Perform additional administrative and operational support duties as assigned

Job Criteria

Experience

No experience required


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