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Job Overview
Employment Type
Full-time
Work Schedule
Standard Hours
Benefits
Health Insurance
Dental Insurance
Paid Time Off
Retirement Plan
Employee wellness programs
Professional development opportunities
Life insurance
Job Description
Houston Methodist Continuing Care Hospital is a distinguished long-term acute care hospital serving the Greater Houston area with a strong commitment to delivering exceptional patient care and safety. Located in Katy, just west of the Texas Medical Center, the hospital specializes in meeting the unique needs of patients requiring extended hospitalization. Houston Methodist Continuing Care prides itself on upholding the Houston Methodist legacy of unparalleled quality and safety, focusing intently on the patient and family experience. The facility provides a comprehensive range of inpatient and outpatient services including hemodialysis and peritoneal dialysis, infectious disease management, intensive care, pain management, postsurgical... Show More
Job Requirements
- High School diploma or equivalent education
- Criminal justice, security or related experience preferred
- Security Officer state license obtained within one year of employment
- Must obtain a Texas driver license within 90 days
- Completion of IAHSS certified security officer training within 90 days
- Completion of Nonviolent Crisis Intervention or Instructor certification within 60 days
- Ability to communicate effectively in English
- Proficient computer skills including Microsoft Office and Webmail
- Ability to multi-task and function calmly in stressful situations
- Strong customer service skills
- Knowledge of HIPAA and patient confidentiality compliance
Job Qualifications
- High School diploma or equivalent education
- Criminal justice, security or related experience preferred
- Security Officer state license: Security Officer Non-Commissioned, submission of application within 14 days of hire date, and obtained within one year of employment or Security Officer Commissioned Level 3 or Personal Protection Officer Level 4 licensure
- DL - Driver License - Texas Department of Licensing and Regulation, must obtain a Texas DL within 90 days
- IAHSS - Certified Security Officer-Basic, Advanced, Supervisor within 90 days
- NVCRISIS - Nonviolent Crisis Intervention or Instructor within 60 days
- Knowledge of public safety policies and procedures
- Understanding of HIPAA and patient confidentiality compliance
- Proficient computer skills including Microsoft Office and Webmail
- Demonstrated skills to perform safety and security functions
- Strong customer service skills
- Ability to communicate effectively in English
- Ability to multi-task and remain calm in stressful situations
Job Duties
- Maintains high customer satisfaction while providing the highest level of safety and security to patients, visitors, staff and assets
- Uses professional telephone etiquette
- communicates effectively with management and coworkers on tasks, processes and procedures
- Actively responds to requests for personal security coverage, assistance with directions, information and guidance
- Promotes a positive work environment and contributes to a dynamic, team focused work unit that actively helps one another to achieve optimal department results
- Secures premises and personnel by patrolling facilities
- monitoring surveillance cameras
- monitoring access points permitting entry as needed
- Responds to all radio dispatches, answers calls and complaints and accurately assesses, responds timely, provides appropriate assistance and makes recommendations as needed for all emergent situations
- Accurately communicates and/or generates and completes reports by recording occurrences, information, observations, surveillance activities and conducting witness interviews
- Responds immediately to all emergency codes and takes appropriate action
- Maintains a safe environment, following all policies and procedures for safety, hazardous material, emergency preparedness and HIPAA
- Prevents loss and damage by reporting irregularities, informing violators of policy and procedures
- Utilizes and maintains HM and department equipment according to manufacturer specifications
- Implements actions that promote workplace safety culture and proactively prevents workplace violence
- Supports hospital and department goals and offers innovative solutions through participation in department projects
- Assumes responsibility for self-growth and development by participating in in-services programs and continuing education
Job Criteria
Experience
Mid Level (3-7 years)
Job Location
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