SpringHill Suites logo

Security Officer

Job Overview

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Employment Type

Full-time
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Compensation

Hourly
Range $17.75 - $21.00
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Work Schedule

Day Shifts
Night Shifts
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Benefits

Group insurance
Paid Time Off
Company-matched 401(k) plan
voluntary benefits
Life enrichment benefits
Get Paid Daily

Job Description

Our company is a well-established hotel committed to providing exceptional service and a safe environment for both our guests and employees. As part of the hospitality industry, we pride ourselves on maintaining a welcoming and secure atmosphere that enhances the overall guest experience. We believe that safety and security are fundamental to achieving customer satisfaction and operational excellence.

As a Security Officer at our hotel, you will play a vital role in upholding a secure and comfortable workplace. Your responsibilities will include maintaining a vigilant presence throughout the property to prevent and respond to any safety or security issues. This role requires a proactive approach to problem solving and ensuring that hotel procedures are strictly followed to protect our guests, employees, and property. The position is designed for individuals who possess strong communication skills and a commitment to teamwork, in order to support the collective goals of the hotel. This role involves regular security patrols, monitoring access control systems, and maintaining clear communication with the Front Desk and other departments. We offer a competitive employment package inclusive of group insurance, paid time off, and retirement benefits, aiming to support the health and well-being of eligible employees. This full-time role requires physical stamina and the ability to engage in duties involving walking extensive distances and occasional lifting, ensuring that all aspects of security coverage are seamlessly executed. Our supportive work environment also includes access to life enrichment programs such as employee assistance and leadership development opportunities, reflecting our dedication to fostering growth and career advancement within our team.

Job Requirements

  • High school diploma or equivalent
  • Ability to stand and walk for extended periods
  • Ability to lift at least 50 pounds
  • Strong communication skills
  • Ability to use communication devices
  • Customer service experience preferred
  • Security experience is a plus

Job Qualifications

  • Previous customer service experience is a plus
  • Strong verbal and written communication skills
  • Ability to read, write, type and use hotel communication devices
  • Ability to stand and move around for an entire shift
  • Ability to lift at least 50 pounds
  • Previous security experience is a bonus but not required

Job Duties

  • Perform security walks throughout the hotel property and grounds, both inside and outside
  • Know hotel emergency procedures and how to assist employees and guests when necessary
  • Maintain key control procedures
  • Ensure communication ability with the Front Desk is maintained at all times
  • Ensure logs are filled out with detail
  • Assist all guests with a warm, hospitable demeanor
  • Support the goals of the hotel through teamwork and collaboration with all departments

Job Criteria

Experience

Entry Level (1-2 years)


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