Security Officer-1

The Westin Riverwalk Hotel, located along the scenic and world-renowned San Antonio River Walk, is a premier luxury hotel that offers guests an unforgettable experience blending historic charm with modern amenities. As part of the prestigious HEI Hotels and Resorts family, the Westin Riverwalk prides itself on delivering exceptional service, impressive hospitality standards, and a supportive work environment for its employees. Nestled in a vibrant downtown area rich with culture and attractions, the hotel provides not only an inspiring place to work but also unique opportunities for professional growth within the hospitality industry. Employees at Westin Riverwalk benefit from comprehensive health insurance, an employer-matching 401(k) retirement plan, and a host of generous on-site perks such as complimentary meals, free bus passes, and significantly discounted downtown parking. These benefits reflect the company’s commitment to employee wellbeing and satisfaction. Moreover, team members enjoy exclusive access to Marriott’s Room Rate Discount program, offering savings on hotels worldwide, including food and beverage discounts at many locations. Inclusivity and diversity are core values at the Westin Riverwalk and HEI Hotels and Resorts. The company actively encourages candidates from a broad range of backgrounds, including those with U.S. military experience and individuals whose prior experience may not perfectly align with every job criterion. This reflects their dedication to building a welcoming and supportive workplace where every associate feels valued.

The Security Officer role at the Westin Riverwalk is a vital position dedicated to maintaining a secure, safe, and welcoming environment for guests, staff, and visitors alike. The successful candidate will perform protective, preventative, and safety-related enforcement duties by patrolling the entire hotel complex on foot, monitoring for security risks, and ensuring compliance with hotel policies and safety standards. Scheduled shifts primarily involve walking throughout the property, climbing stairs, and using radios and other communication devices to coordinate with team members. You will be responsible for quickly and calmly responding to emergencies such as fires, safety hazards, disturbances, and threats to life or property, using diplomacy and restraint to resolve issues. This position requires an individual with keen observational skills to notice unusual activity, suspicious persons, and potential policy violations. The Security Officer will operate life safety systems, including alarm pull stations, fire extinguishers, and sprinklers, and must be well-versed in the hotel’s layout and safety protocols. Physical fitness is important, as the role involves significant mobility, including bending, stooping, kneeling, and lifting up to 150 pounds with or without reasonable accommodation. Effective communication skills are essential, allowing the Security Officer to interact professionally with guests, colleagues, and emergency personnel. Regular attendance, a professional appearance, and a cooperative attitude geared towards teamwork are also valued qualities. This role offers a unique opportunity for professionals passionate about safety and hospitality to join a respected team and contribute to the flawless reputation of the Westin Riverwalk Hotel while enjoying the culture and vibrancy of downtown San Antonio.