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Job Overview
Employment Type
Full-time
Compensation
Hourly
Range $14.50 - $17.50
Work Schedule
Standard Hours
Benefits
Medical insurance
Dental Insurance
Vision Insurance
401(k) Plan
Paid Time Off
Employee Discounts
Life insurance
Job Description
The Westin Riverwalk Hotel, located along the scenic and world-renowned San Antonio River Walk, is a premier luxury hotel that offers guests an unforgettable experience blending historic charm with modern amenities. As part of the prestigious HEI Hotels and Resorts family, the Westin Riverwalk prides itself on delivering exceptional service, impressive hospitality standards, and a supportive work environment for its employees. Nestled in a vibrant downtown area rich with culture and attractions, the hotel provides not only an inspiring place to work but also unique opportunities for professional growth within the hospitality industry. Employees at Westin Riverwalk benefit from comprehensive... Show More
Job Requirements
- High school diploma or equivalent
- Previous experience in security or related field preferred
- Ability to pass background check and drug screening
- Must be able to stand walk and/or sit for extended periods
- Must possess good hearing and vision or have accommodations
- Physical ability to perform duties including bending stooping kneeling climbing stairs and lifting up to 150 lbs
- Good manual dexterity
- Strong communication skills
- Willingness to work flexible schedules including nights weekends and holidays
- Commitment to maintaining a professional appearance and attitude
- Ability to respond calmly and effectively in emergency situations
Job Qualifications
- Maintain a professional appearance and manner at all times
- Can communicate well with guests
- Must be willing to pitch-in and help co-workers with their job duties and be a team player
- Thorough knowledge of the layout of the building function rooms and some knowledge of the city and surrounding areas
- Ability to stand walk and/or sit and continuously perform essential job functions for duration of shift with or without reasonable accommodation
- Hearing and visual ability to observe and detect signs of emergency situations with or without reasonable accommodation
- Ability to perform tasks requiring bending stooping kneeling and walking significant distances between and within buildings on the property with or without reasonable accommodation
- Ability to grasp lift and/or carry or otherwise move goods weighing a maximum of 150 lbs with or without reasonable accommodation
- Sufficient manual dexterity in hands with or without reasonable accommodation
- Ability to climb stairs and ladders at a rapid pace with or without reasonable accommodation
- Ability to perform duties within extreme temperature ranges with or without reasonable accommodation
- Effective verbal and written communication skills
- Ability to adapt communication style to suit different audiences such as effectively communicating with supervisors coworkers public etc
Job Duties
- Spend majority of shift on foot patrol walking climbing stairs of the interior and perimeter of the hotel to observe and identify potential security and safety risks or undesirable conditions
- Maintain order in the hotel dealing with the welfare of guests and assisting with door lock problems
- Coordinate expedient response to emergency conditions such as fire fire or safety hazards and threats to life and/or property in a calm rational and persuasive manner
- Handle undesired conduct and potential violations of hotel policy as warranted for the security and safety of hotel guests associates patrons and property
- Watch for suspicious persons entering exiting or loitering around building
- Conduct walk through observations of entire hotel
- Promote safe work practices
- Answer security telephone and safety hotline calls and respond in a timely manner based on priority
- Observe the security monitors for any unusual activity and in the case of suspicious behavior report directly via radio to the supervisor on duty
- Report any alarms similarly
- Memorize and monitor life safety system installed at property including layout of entire building alarm pull stations location of fire extinguisher and sprinklers
- Comply with attendance rules and be available to work on a regular basis
- Perform any other job related duties as assigned
Job Criteria
Experience
Mid Level (3-7 years)
Job Location
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