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Job Overview
Employment Type
Full-time
Compensation
Salary
Range $60,000.00 - $70,000.00
Work Schedule
Rotating Shifts
Day Shifts
Night Shifts
Benefits
Health Insurance
Dental Insurance
Vision Insurance
401(k) with Company Match
Paid Time Off
Career development opportunities
Employee assistance program
Job Description
BEST Crowd Management is a leading company specializing in providing exceptional crowd control and security services for various events and venues. Known for its commitment to safety, professionalism, and customer service excellence, BEST operates extensively within the event management sector, particularly focusing on large stadium events and other high-profile engagements. The company’s reputation is built on ensuring seamless operations that protect both property and individuals, employing state-of-the-art security protocols and highly trained personnel to maintain optimal control and security. Located in Austin, TX, BEST Crowd Management plays a pivotal role in the local event scene by collaborating closely with law... Show More
Job Requirements
- High school diploma or equivalent
- minimum of two years of security experience
- minimum of two years of experience managing people and teams
- ability to travel locally
- ability to pass a drug test
- ability to pass a background check
Job Qualifications
- High school diploma or equivalent
- minimum of two years of security experience
- minimum of two years of experience managing people and teams
- ability to travel locally
- ability to pass a drug test
- ability to pass a background check
- experience with a visitor management system
- experience with staffing over 200 hours per week
- experience with a building patrol touring system
- previous military or law enforcement experience
Job Duties
- Oversee and coordinate scheduling of all staff on 24/7 security team
- manage the building security controls and technical projects and processes for the company to ensure the safety and security of all employees, visitors, and assets
- oversee and manage security staff including training, coaching, and mentoring to optimize performance and ensure compliance with company policies
- oversee and manage the security licensing and tracking for 24/7 and event security staff to ensure compliance with local/state regulations
- understand and implement policies, procedures, and tracking systems that align with the local union collective bargaining agreement
- communicate regularly with various clients to ensure accurate and up-to-date information is being shared and client expectations and understood and being met
- assist the events account manager with all major stadium events including the planning, scheduling, coordinating, and directing of operations
- travel to local meetings acting as liaison to local law enforcement, local event management and company staff as needed
- lead and assist in investigations and crisis management using technology and working with clients
- may be required to provide documentation and consultation in response to legal action
- foster and develop cooperative relationships with local law enforcement
- properly handle all company equipment, including radios, computer equipment, flashlight, uniforms, etc.
- assist with other events taking place in Texas
- perform other duties and responsibilities as requested or required
Job Criteria
Experience
Mid Level (3-7 years)
Job Location
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