Security Manager- Event Management 24/7

Kyle, TX, USA|Onsite

Job Overview

Employment Type

Full-time

Compensation

Salary

Range $60,000.00 - $70,000.00

Work Schedule

Rotating Shifts

Day Shifts

Night Shifts

Benefits

Health Insurance

Dental Insurance

Vision Insurance

401(k) with Company Match

Paid Time Off

Career development opportunities

Employee assistance program

Job Description

BEST Crowd Management is a leading company specializing in providing exceptional crowd control and security services for various events and venues. Known for its commitment to safety, professionalism, and customer service excellence, BEST operates extensively within the event management sector, particularly focusing on large stadium events and other high-profile engagements. The company’s reputation is built on ensuring seamless operations that protect both property and individuals, employing state-of-the-art security protocols and highly trained personnel to maintain optimal control and security. Located in Austin, TX, BEST Crowd Management plays a pivotal role in the local event scene by collaborating closely with law enforcement, event managers, and other stakeholders to provide an organized and secure environment for all attendees.

The role of Event Venue and Security Manager at BEST Crowd Management is crucial for maintaining the integrity and safety of the facilities under its care. Reporting to the Regional Manager, the Security Manager is responsible for overseeing all aspects of building security and event safety protocols, managing the 24/7 security team, and implementing technical security projects aligned with company standards and policies. This full-time position offers a competitive salary range of $60,000 to $70,000 per year, along with comprehensive benefits including health, dental, and vision insurance, a 401(k) plan with company matching, and paid time off.

This position requires a proactive leader who can manage a large team, coordinate with multiple clients, and ensure compliance with local regulations and union collective bargaining agreements. The Manager will also be deeply involved in event operations, assisting with planning and execution during major stadium events, and acting as a key liaison with local law enforcement and event management teams. Candidates should possess at least two years of prior security experience and people management skills, with a readiness to travel locally as needed and handle various physical demands inherent to security duties. The ideal applicant will be adept at using visitor management systems, staffing large teams, and possibly have military or law enforcement backgrounds to effectively lead investigations and crisis management.

Joining BEST Crowd Management means becoming part of a dynamic team focused on excellence and reliability in the security industry. If you are committed to enhancing event security, optimizing teams, and upholding safety standards at prominent venues, this role offers a rewarding career path with growth opportunities and a chance to make a significant impact in the Austin event community.

Job Requirements

High school diploma or equivalent
minimum of two years of security experience
minimum of two years of experience managing people and teams
ability to travel locally
ability to pass a drug test
ability to pass a background check

Job Qualifications

High school diploma or equivalent
minimum of two years of security experience
minimum of two years of experience managing people and teams
ability to travel locally
ability to pass a drug test
ability to pass a background check
experience with a visitor management system
experience with staffing over 200 hours per week
experience with a building patrol touring system
previous military or law enforcement experience

Job Duties

Oversee and coordinate scheduling of all staff on 24/7 security team
manage the building security controls and technical projects and processes for the company to ensure the safety and security of all employees, visitors, and assets
oversee and manage security staff including training, coaching, and mentoring to optimize performance and ensure compliance with company policies
oversee and manage the security licensing and tracking for 24/7 and event security staff to ensure compliance with local/state regulations
understand and implement policies, procedures, and tracking systems that align with the local union collective bargaining agreement
communicate regularly with various clients to ensure accurate and up-to-date information is being shared and client expectations and understood and being met
assist the events account manager with all major stadium events including the planning, scheduling, coordinating, and directing of operations
travel to local meetings acting as liaison to local law enforcement, local event management and company staff as needed
lead and assist in investigations and crisis management using technology and working with clients
may be required to provide documentation and consultation in response to legal action
foster and develop cooperative relationships with local law enforcement
properly handle all company equipment, including radios, computer equipment, flashlight, uniforms, etc.
assist with other events taking place in Texas
perform other duties and responsibilities as requested or required